Salary: $6,542.00 - $8,801.00 Monthly
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Non-Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-151
Department: Dept. of Revenue
Division: Executive
Opening Date: 08/12/2026
Closing Date: 8/25/2026 11:59 PM Pacific

Description
This is a non-permanent appointment expected to last through June 30, 2027.

Candidate screening will begin as early as August 19, 2026, and the hiring authority may exercise the option to make a hiring decision at any time after. It will be to the applicant's advantage to submit materials as soon as possible.

Duties
Reporting to the OCM Program Manager, you will:

• Develop and manage organizational change management plans, which may include creation of the project's Impact assessment, organizational readiness assessment, gap analysis, identified focus areas, change management plans, and other change management tools.
• Lead or manage identified staff to plan, create, guide, and disseminate activities regarding changes associated with the project.
• Prepare affected managers, supervisors, and staff for project/change implementation.
• Collaborate with agency leadership, project managers, sponsors, and subject matter experts to remove barriers to successful changes.
• Work with business sections and units to identify change management needs, identify potential resistance, and assist in preparing change management mitigation strategies to ensure staff and other impacted parties are prepared for change.
• Coach, facilitate, and mentor all levels of management through the process of change and guide them in coaching their staff.
• Provide expert advice and consultation to management, internal divisions, and outside organizations.
• Develop, update, and maintain OCM templates, forms, and resource library for OCM program and self-help resources.
• Develop and deliver change management training to educate cross-divisional employees, management, and executives on topics such as change management methodology, change strategy, resistance management, and changing organization culture as well as model tools and techniques in Organizational Change Management.

We seek an expert level OCM lead with:

• Technical acumen in the development and implementation of change management strategies for highly complex business projects, and initiatives.
• Proven ability to focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.
• Experience ensuring impacted staff are well prepared for changes leading to a successful implementation.
• Demonstrated skills in providing recommendations, guidance, and support on highly complex, unprecedented issues and efforts to project leadership and executive management.
• Commitment to equity and inclusion, actively seeking to understand and appreciate diverse backgrounds and perspectives.
• Strong communication skills, able to motivate and influence without direct authority, and tailor messages to varied audiences.

Qualifications
The required qualifications are key competencies that you can successfully demonstrate through any combination of experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies listed below:
Demonstrated ability to develop, coordinate, and implement organizational change management plans and strategies, gained through progressive experience leading complex business, process, or technology change initiatives.
Proven ability to assess organizational impacts and readiness for change by applying analytical skills such as gap analysis, impact assessment, or root cause identification developed through professional project or organizational development work.
Progressive experience coaching and mentoring leaders, supervisors, and staff through periods of change, including the ability to provide guidance on resistance management and adoption strategies, gained through leading change activities on complex organizational initiatives or supporting managers and sponsors during project implementations.
Proven ability to design, develop, and deliver training and facilitation sessions on organizational change concepts, tools, and methodologies, gained through leading workshops, training programs, or structured group activities.

Demonstrated ability to produce clear, accurate, and audience appropriate written and verbal communications, evidenced by experience preparing professional reports, presenting information, or adapting communication styles to complex topics.

Proven ability to use facilitation tools, methods, and meeting technologies (such as Microsoft Suite, Visio, and virtual collaboration tools) to guide discussions, build rapport, and achieve group outcomes in both in person and virtual environments, obtained through experience planning and facilitating structured meetings, workshops, or collaborative sessions in hybrid work settings.
Demonstrated ability to manage workload, balance competing priorities, and meet deadlines in a hybrid professional office environment, gained through experience adjusting work schedules to meet business demands.
Demonstrated ability to build and maintain professional relationships with diverse internal and external groups and individuals, gained through work requiring frequent communication and customer focused interaction.

Equity Competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.
• Uses an equitable and inclusive approach.

Learn about our to understand the foundational skills, mindsets, and approaches we value and cultivate in our workforce
Preferred qualifications include:

Eight years of professional experience in one or more of the following areas: communications, organizational change management, conducting research, conducting business analysis and developing requirements,

OR

A bachelor's degree in business administration, public administration, health administration, communications, social sciences, or a related field AND four years of qualifying professional experience as described above.

To apply:

• Complete the online application in detail.
• Attach a letter of interest explaining your interest in the position and how you meet the competencies listed.
• Attach a current resume.
• Include three or more professional references with current contact information.
• Provide an example of a project you worked on that includes:
  • What was your role in the project?
  • What OCM deliverables were you responsible for?
  • What was the outcome.

*Note- Failure to attach requested documentation may result in removal from the competitive process.

To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attachment.
Questions?
Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at or give me a call (360) 704-5738.

Supplemental Information
The Human Resource Division may use referrals from this recruitment to help fill future similar vacancies for up to six months.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

If you need help during the application process, please call the Human Resources Office at 360-704-7351. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the hol