Order Management Specialist

Qcells

$80K — $100K *
US-Anywhere
+ 2 other locationsRemote
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years in solar operations management and analytics
  • Strong attention to detail and accuracy
  • Excellent organizational and problem-solving skills
  • Leadership experience with team development
  • Analytical mindset with quantitative skills
  • Strong written and verbal communication skills
  • Entrepreneurial mindset to thrive in a high-growth environment
  • Process-driven focus on scalable solutions

Responsibilities

  • Coordinate financier submittals for project funding
  • Resolve contract paperwork deficiencies with stakeholders
  • Verify installation photos against financier and design standards
  • Monitor system performance for operational efficiency
  • Analyze project data for timely funding updates
  • Provide feedback to installation partners on compliance issues
  • Communicate documentation requirements and deadlines to partners
  • Identify and implement process improvements for operations
  • Review and ensure operational alignment with industry best practices

Benefits

  • Remote flexibility depending on business needs
  • Opportunities for leadership development
  • Engagement in high-growth solar market
  • Direct impact on operational efficiency and project success
  • Supportive company culture fostering teamwork and innovation
Full Job Description
Description

POSITION DESCRIPTION:

Qcells Energy Solutions is seeking an experienced Order Management professional to support and oversee project execution through a combination of administrative oversight and specialized operational expertise within the Energy Solutions division. This role will work closely with and help lead cross-functional support teams in partnership with Project Coordinators and Sales Managers to ensure projects move efficiently from contract through fulfillment.

Key responsibilities include reviewing and verifying completed sales contracts, managing the entry and maintenance of required contractual documentation within the Operations Lifecycle Platform , ensuring compliance with third-party financing and funding requirements, and processing accurate, timely payments to third-party fulfillment vendors.

This is a critical role with direct impact on the company's ability to build, streamline, and scale solar support operations in alignment with business growth. The ideal candidate will bring strong analytical ability, exceptional attention to detail, sound judgment, and effective communication and problem-solving skills.

This position is based at Qcells North America headquarters in Irvine, California , with potential remote flexibility depending on business needs.

RESPONSIBILITIES
  • Coordinate and streamline financier submittals for NTP, installation, and activation funding
  • Resolve paperwork deficiencies and stipulations with internal and external stakeholders to ensure contracts are validated
  • Review installation photos for compliance with financier requirements and approved design standards
  • Monitor system performance portals to confirm systems are online and operating properly
  • Analyze reports and project data to support timely updates and funding milestones
  • Provide installation partners with feedback on first-time approval rates and recurring deficiencies
  • Communicate funding deadlines, documentation requirements, and turnaround expectations to partners
  • Notify partners of compliance issues, including potential reassignment or clawbacks when applicable
  • Identify and implement process improvement opportunities to enhance operational efficiency
  • Review operational procedures and ensure alignment with industry best practices


REQUIRED QUALIFICATIONS
  • 3-5+ years of solar experience in operations management and analytics
  • Strong attention to detail with a high degree of accuracy
  • Organizational, problem-solving, and analytical skills
  • Leadership and people management experience, with ability to develop teams
  • Analytical mindset with experience leading or building quantitative talent
  • Strong communication skills, both written and verbal, with ability to present strategy to internal and external stakeholders
  • Entrepreneurial mindset with the ability to operate effectively in a high-growth environment
  • Process-driven approach with a focus on scalable, long-term solutions


PREFERRED QUALIFICATIONS
  • Bachelor's degree or Associate's degree
  • Solar industry experience


PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing

F

Handling

F

Reaching

F

Agility (F = Frequently, O = Occasionally, N = Never)

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
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