Oracle Field Service Cloud Consultant

Infosys Limited Digital$110K — $130K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing complex ERP projects, particularly with Oracle CX Cloud and OFSC.
  • Proficiency in solution architecture and design, including hands-on configuration and integration work.
  • Demonstrated expertise in workforce optimization, resource management, and security within field service contexts.
  • Experience leading projects through their entire lifecycle and collaborating with cross-functional teams.
  • Strong background in gathering requirements and deploying Oracle Field Service Cloud solutions.

Responsibilities

  • Define project objectives and scope to align with business goals.
  • Coordinate sprint planning and technical team meetings while nurturing client relationships.
  • Drive project deliverables and foster adoption of innovative tools and methodologies.
  • Proactively identify and mitigate project risks alongside quality assurance teams.
  • Monitor project budget performance and optimize resource allocation for efficiency.
  • Prepare technical and commercial proposals that meet client needs and align with company capabilities.
  • Facilitate resource allocation and professional development for enhanced team performance.

Benefits

  • Medical, dental, vision, and life insurance coverage.
  • Long-term and short-term disability insurance.
  • Health and dependent care reimbursement accounts available.
  • Accident, critical illness, hospital indemnity, and legal insurance options.
  • 401(k) plan with employer contributions based on salary level.
  • Paid holidays and a generous Paid Time Off policy.
Full Job Description
Job Description

In the assigned Job Role of Package Project Lead 2, your Area Of Responsibility will be as below:
• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
• Coordinate sprint planning and meetings with technical teams and stakeholders while building and maintaining relationships with mid-level and senior client representatives
• Evaluate project deliverables and drive initiatives to adopt new methodologies and tools that enhance project execution and outcomes
• Identify and mitigate risks proactively while working with quality assurance teams to embed quality planning into project workflows and deliverables
• Develop and run project estimates, monitor budget performance, and optimize resource allocation for efficiency
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
• Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective

Your contribution to the team:
• Demonstration of strategic mindset for delivering impactful, client-aligned projects
• Expertise in managing complex ERP projects, including scope definition, resource allocation, and progress monitoring
• Problem-solving expertise and ability to steer project economics and delivery
• Strong relationship with mid and senior level client stakeholders
• Strong leadership abilities to foster team performance and growth
• Commitment to cultivating a culture of learning and innovation

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

Required Skill and Experience
• Experience in Oracle CX Cloud including Oracle Field Service Cloud (OFSC).
• Experience in Architecture/Design, including solution design.
• Hands-on experience in OFSC Core Configuration, Integration with upstream/downstream systems and Field Service Plugins.
• Knowledge and experience of implementing Work Order Management and Scheduling, Routing and Capacity Planning, Resource Management and Forecasting, Dispatch Console and Work Assignment, and Mobility and Field Technician Enablement.
• Experience in end-to-end field service solutions.
• Experience in workforce optimization.
• Experience in mobility-driven service execution.
• Experience in Fusion Service Cloud.
• Experience in Oracle ERP integrations.
• Experience in service lifecycle processes.
• Understanding of business processes related to field operations.
• Experience in requirements gathering.
• Experience in deployment and optimization of Oracle Field Service Cloud.
• Experience collaborating with cross-functional teams.
• Experience leading managed services for Oracle Field Service Cloud.
• Experience as a solution lead for Oracle Field Service Cloud.
• Experience participating in and leading project lifecycle activities.
• Experience guiding teams on project processes and deliverables.

Preferred Skill and Experience
• Experience with Foundational Agile Kanban
• Experience with green field implementations and working on projects with Agile methodology.
• Good analytical and communication skills.
• Able to build strong business partner interactions with client stakeholders.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Overview

The Infosys Oracle unit is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Join us to be part of a team that is at the forefront of Oracle innovation, enabling organizations to maximize their return on investment, reduce costs, and solve real-world challenges through cutting-edge Oracle solutions.

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

Prepare for Your Interview

When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

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