Position Summary

To support the Operations, Customer service Department on Oracle E-Business Suite (EBS) and other systems, lead proactive initiatives of investigating, documenting, and understanding the functionality of new and existing Oracle EBS components. This is a hybrid position requiring a minimum of three days in the office each week.

This position reports to the Business Analyst Manager

What You'll Be Doing

This is a great opportunity for someone who enjoys working both individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.

Key Responsibilities

• Collaborating with the business/department heads to elicit high-level requirements and capture business needs
• Working with the development team to provide daily support for the Oracle EBS production environment, obtaining key inputs from enterprise architecture teams and identifying solution interdependencies.
• Participating in system integration testing and user acceptance testing with the business users to ensure a high-quality deliverable in collaboration with SMEs
• Researching, designing, configuring, testing, documenting, and managing the implementation of system changes
• Managing the impact of transaction and process changes, as well as their effects across all business segments/locations
• Developing validation test plans, end-user documentation, and training materials for customizations, upgrades, and patches; developing and conducting training sessions for internal and field users
• Providing expertise for IT projects and Oracle implementation support across Banner Engineering locations; interfacing with all major business groups to implement order flows, processing rules, and business models
• Recommending process and system improvements to assist the business in achieving its goals and objectives by leveraging best practices and professional experiences
• Re-engineering existing business system processes to leverage the capabilities of both Oracle EBS and other signature applications
• Assessing the risks of various solutions and prioritizes competing business demands
• Investigating new modules, patches, and upgrades as they become available from Oracle and other providers; consulting with management, other Business Analysts, and the steering committee to implement changes
• Promoting and enforcing consistency in system usage across all Banner locations
• Acquires and maintains knowledge of Banner's business processes
• Other duties as assigned

What You Bring to the Table

To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.

Required

• Bachelor's degree in computer science, Business, or related field. Candidates with significant relevant experience may be considered in lieu of a degree

• 3+ years of working experience in some of the following EBS Modules: Inventory, Advanced pricing, Purchasing, Order Management (OM), and Warehouse Management (WMS)
• 3+ years of experience training others on the use of Oracle EBS

Preferred

• 3+ years of experience gathering user requirements and understanding and interpreting requirements specifications.
• 3+ years of experience creating ad-hoc queries, using query tools in Oracle SQL and PL/SQL
• Strong analytical and problem-solving skills, along with strong verbal and written communication skills
• Strong understanding of Oracle EBS environment and how features can be applied to Banner processes.
• Well organized, efficient, detail-oriented, proactive, self-motivated, and results-oriented, with the ability to deliver quality and on-time results.
• Experience using Oracle Support for service requests.
• Experience in Manufacturing and ASCP(Planning) oracle eBS modules.
• Experience using QlikView or other BI tools.
• Experience creating ad-hoc queries, using query tools in Oracle PL/SQL
• Expertise in Order to cash and Order to shipping cycles.

Supervisory Responsibilities

• This position has no direct supervisory responsibilities.

What to Expect at Work

Physical Demands

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.

• Sit for up to 8 hours per day.
• Continuous movement, walking, or standing.
• Exposed to a computer screen for extended periods
• May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
• Communicate with others frequently.
• Occasionally lift and/or move objects up to 25 pounds.

Working Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.

• Corporate office environment - indoor and climate-controlled
• A dynamic, remote-based office environment where innovation and teamwork thrive.