As a Sustainment Manager II, you will develop and implement sustainability programs to help ensure systematic monitoring, evaluation, and continual improvement in H-E-B’s operational processes.

Essential functions and process responsibilities (other duties may be assigned)

OpX Sustainment:

− Monitors, assists and provides recommendations for process improvements within the business

− Assists Process / Project Managers and Process Analysts / Advisors in introduction and implementation of new process initiatives

− Works with the business leader to prioritize and ensure continuous improvement initiatives are part of the business strategy

− Continually reviews operations to ensure payroll models remain relevant

− Collaborates with other departments to ensure that sustainability efforts have a limited impact on productivity or quality standards

− Works collaboratively with managers and Partners at multiple levels to drive measurable outcomes during sustainment phase using Lean tools / methodologies

− Reviews, maintains, and expands on results of new process implementation; advocates and influences appropriate change processes related to improvement opportunities and quality gaps in alignment

− Acts as a change agent after process implementation to encourage strategies that produce sustainable and scalable process improvements

− Supports and ensures compliance with company, departmental, and regulatory environmental / health / safety requirements and goals

Communications:

− Works with business owners to create and finalize continuous improvement related documents that support new process implementation

− Develops and executes training, coaching, and communication strategies

Coaching / Training / Mentoring:

− Provides continuous improvement related training / mentoring to support ongoing development of competencies in Lean principles and other improvement technologies

− Coaches and develops Partners and leaders on how to sustain a culture of continuous improvement and problem-solving

Preferred Education and Experience

− A related degree or comparable formal training, certification, or work experience

− 6+ years of related experience

− Extensive experience in continuous improvement- based tools / techniques, project management, leadership, coaching and training considered a plus

Preferred Key Competencies

− Excellent leadership and project management skills

− Excellent written / verbal communication and presentation skills; able to communicate effectively at all levels of the organization

− Excellent team facilitation and negotiating skills

− Advanced analytical skills

− Knowledge of PC applications (Excel, Word, Visio, PowerPoint)

− Ability to prioritize in a fast-paced, changing environment

− Ability to build collaborative relationships

– Ability to mentor on / facilitate Lean culture change in an environment with varying acceptance

Physical and Other Requirements

− Function in a fast-paced, retail, office environment

− Travel by car or airplane with overnight stays

− Sit for an extended period of time

− Lift 20 lbs or more on an occasional basis

− Work extended hours