Ops Manager - People Success

Morpho

$110K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in general operations or People Operations, ideally in a leadership role
  • Strong analytical and modeling skills; comfortable working with data
  • Proven ability to build trust and engage stakeholders at all levels
  • Tech-savvy with a proactive approach to tools, AI, and automation
  • Logical problem-solving approach, prioritizing first principles reasoning
  • Emphasis on simplicity; eliminates unnecessary processes
  • Possesses a strong understanding of company culture and enhances it
  • Resilient to diverse feedback
  • Demonstrates ownership and autonomy with a low-ego mindset

Responsibilities

  • Own People products and projects from identification to rollout and iteration
  • Engage with managers and individual contributors to pinpoint friction points
  • Transform manual processes into streamlined tools and automation
  • Enhance onboarding processes to minimize required coordination
  • Improve processes related to performance, feedback, promotions, and career development
  • Create and manage a structured compensation infrastructure
  • Ensure accessibility and clarity of People-related information
  • Leverage AI and automation to enhance user experiences and reduce repetitive tasks
  • Provide guidance on sensitive People situations requiring discretion
  • Tackle new People infrastructure challenges for maximum organizational impact

Benefits

  • Top-tier compensation
  • Flexible work arrangements
  • Opportunities for group collaboration in Paris
  • Comprehensive health coverage
  • Support for continuous learning and professional development
Full Job Description
Location

Remote (from GMT -3 up to +2 GMT)
Role

As Morpho grows, we want to keep the way we operate simple: give managers and team members the tools to make good people decisions themselves and be more autonomous and effective, rather than building a large HR function around them. You will help build the People infrastructure that makes this possible.

This is a high-ownership role at the intersection of People, operations and product thinking. You will own People products end-to-end - from understanding where managers or team members are struggling, to designing a solution, rolling it out and improving it based on feedback. This can range from making onboarding work seamlessly across teams and geographies, to improving how we manage compensation, People data or internal tools.
Responsibilities
  • Own People products and projects from problem identification to rollout and iteration
  • Speak regularly with managers and ICs to understand recurring friction and where People infrastructure is not working well enough
  • Turn recurring questions and manual work into clearer tools, better workflows or automation
  • Improve onboarding so new joiners, managers and other owners know what to do without constant coordination from People
  • Help improve performance, feedback, promotion and career processes as Morpho scales
  • Build and maintain the compensation infrastructure: market data, principles and decision tools that help managers and leadership make good decisions
  • Make People information easy to find, understand and use
  • Use AI and automation wherever they can reduce repetitive work or improve the user experience
  • Support sensitive People situations when specific judgment, trust or independence is needed
  • Take on new People infrastructure problems where they can create the most leverage across the organization
What Success Looks Like
First 30 days

You understand how Morpho operates and how the People team works. You have spoken with managers and ICs about their main People friction, run your first People projects and identified where the current infrastructure is creating unnecessary manual work or dependency.
First 3 months

You own several People products end-to-end and are improving them based on user feedback. Eg: Onboarding works with limited coordination from People. Common People questions are easier to answer without a manual request. At least one recurring source of friction has been turned into a better tool, workflow or automation.
First 6 months

Managers and ICs are more autonomous because of the People infrastructure you built. The People products you own are simple, trusted and easy to use. Recurring manual work has decreased. You have shipped meaningful improvements across several areas such as onboarding, performance, compensation, career development or manager tooling.
Must Have Skills & Experience
  • Experience in general operations (Chief of Staff, Ops Manager) or People Operations, or as a leader who has owned People topics directly
  • Strong analytical and modelling skills, comfortable with numbers
  • Track record of earning trust and managing stakeholders across an organisation, including senior ones
  • Tech-savvy: proactive with new tools, AI and automation
  • Reasons from first principles and handles exceptions with logic rather than personal discretion
  • Values simplicity and cuts process where process is not needed
  • Understands a strong culture and carries it without trying to reinvent it
  • Resilient to feedback on topics where everyone has an opinion
  • Strong ownership and autonomy
  • Low ego
Perks & Benefits

We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.

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