Veritiv Corporation

OPS - General Manager

Veritiv Corporation$120K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in a manufacturing or operational role
  • Proven track record in driving commercial outcomes and performance metrics
  • Strong leadership skills for managing frontline teams
  • Experience with customer service and handling escalations
  • Ability to collaborate with sales, customer service, and distribution teams

Responsibilities

  • Lead the site operations to achieve operational excellence
  • Own performance metrics including DIFOTIS
  • Serve as the escalation point for customer issues and commercial execution
  • Drive fast and reliable solutions for clients
  • Create value through superior service and responsiveness

Benefits

  • Engaging and inclusive workplace culture with employee resource groups
  • Extensive training and professional development programs
  • Collaborative efforts to foster healthier and sustainable communities
  • Healthcare benefits, 401k, paid time off, and tuition reimbursement
Full Job Description

Job Purpose:

Job Responsibilities:

Additional Responsibilities & Qualifications:

This role in responsible for operational excellence with commercial enablement. The Site General Manager works closely with Sales, Customer Service, Planning, and Operations to ensure the site delivers a service advantage that earns margin premium over competitors. The ideal candidate is equally comfortable leading frontline manufacturing teams, managing customer escalations, driving performance metrics, and executing strategy.

The Site General Manager is expected to lead the team, own DIFOTIS performance, and serve as the site’s escalation point for commercial execution and customer issues. They will work closely with internal distribution, jobbers, and the Direct Sales team to deliver fast, reliable, and responsive solutions. This leader is accountable for driving commercial outcomes that capture a margin premium over competitors by delivering superior service, responsiveness, and total customer value.

Work Experience:































Education:





● No Education Preferences





What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv Corporation

Veritiv Corporation is a Fortune 500 company and a leading North American business-to-business distributor of packaging, facility solutions, print and publishing products and services; and also a provider of logistics and supply chain management solutions. Serving customers in a wide range of industries, the company has approximately 170 operating distribution centers throughout the U.S., Canada and Mexico.
Learn more about Veritiv Corporation
Size
6,100 employees
Market Cap
$1.7 billion
Industry
Net Income
$34.2 million
5 Year Trend
-3.8%
Revenue
$6.3 billion
NASDAQ

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