Operations Training Manager (OTM) - Ohio

BJ's Restaurants

$90K — $100K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in restaurant/retail operations with leadership roles and coaching experience.
  • Background in multi-unit restaurant operations, training, or leadership development.
  • Experience in developing managers, trainers, and high-performing teams.
  • Ability to analyze performance data and develop actionable insights.
  • Strong communication, organization, and project management skills.
  • Proficient in creating training materials and learning resources.
  • Willingness to travel approximately 50% of the time.

Responsibilities

  • Collaborate with operational leaders to enhance training and restaurant performance in Ohio.
  • Coach Restaurant Training Managers and staff to ensure quality training execution.
  • Develop customized training plans addressing specific restaurant challenges.
  • Lead regional training workshops and support new restaurant openings.
  • Build and maintain a pipeline of certified trainers and successful training restaurants.

Benefits

  • Competitive salary and bonus opportunities.
  • 401(k) with company matching for retirement savings.
  • Comprehensive medical, dental, and vision coverage.
  • Free and discounted meals for employees.
  • Opportunities for career growth and advancement.
  • Resources for financial wellness and life planning.
  • Employee discount program and lifestyle perks.
  • Collaborative culture centered on teamwork and recognition.
Full Job Description
Overview

Responsibilities

What You'll Do
  • Partner with operational leaders to strengthen training execution and restaurant performance across your region (Ohio).
  • Coach and support Restaurant Training Managers, MITs, and certified trainers to deliver consistent, high-quality training.
  • Partner with field leaders to create customized training plans that address restaurant-specific opportunities and drive measurable results.
  • Lead regional training workshops, support company initiatives, and help execute successful New Restaurant Openings.
  • Build and sustain a pipeline of certified trainers and high-performing training restaurants

Qualifications

How You'll Contribute
  • Serve as a trusted training and operations partner to VPOs, DOs/AVPs, and restaurant leaders.
  • Use observations, coaching, and performance data to identify gaps and implement targeted improvement plans.
  • Champion BJ's Gold Standard of Operational Excellence by ensuring consistent execution of training programs and operational standards throughout your region.
  • Create training resources and provide regular updates on progress, results, and opportunities.

What You'll Bring
  • 5-7 years of restaurant/retail operations experience with leadership roles and coaching others
  • Multi-unit restaurant operations, training, or leadership development experience.
  • Experience developing managers, trainers, and high-performing restaurant teams.
  • Ability to analyze performance trends and turn insights into action.
  • Excellent communication, organization, and project management skills.
  • Proficiency creating training materials, presentations, guides, and learning resources.
  • Must reside in, or be able to regularly support, the assigned region
  • Overnight travel is required. Must be able to travel approximately 50% of the time, as this is a field-based role with assignments as long as 14 days during a New Restaurant Opening

Salary Range

USD $90,000k - $100,000 plus bonus eligibility and comprehensive benefits.

This salary range reflects the anticipated compensation for this role. Final salary within the range will be determined based on factors such as geographic location, relevant experience, and other job-related qualifications.

Benefits that matter... Live your best life!
  • Competitive salary and bonus opportunities
  • 401(k) with company match to help you plan for the future
  • Comprehensive medical, dental, and vision benefits
  • Free and discounted meals
  • Career growth and advancement opportunities
  • Financial wellness and life planning resources
  • Employee discount program and additional lifestyle perks
  • A collaborative culture built on teamwork, service, and celebrating wins


If you thrive on developing people, improving performance, and partnering with leaders to drive results, this is your opportunity to make a lasting impact across an entire region. Apply today and help shape the future of talent and training at BJ's Restaurants.

This role follows a remote schedule. You must be based in the Ohio market. You'll join us at our Restaurant Support Center in Huntington Beach as needed.

Pay Range

USD $90,000.00 - USD $100,000.00 /Hr.

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