Operations Support Manager

Elior North America

$90K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in foodservice operations
  • Proven leadership abilities
  • Strong verbal and written communication skills
  • Exceptional customer service skills
  • 5+ years in supervisory/management role (preferred)

Responsibilities

  • Support and enforce company policies and procedures
  • Ensure top-quality customer service
  • Conduct facility visits as directed
  • Step in as food service director during absences
  • Advise managers on operations, finances, HR, and client relations

Benefits

  • Medical benefits for full-time employees
  • Dental and vision insurance
  • Voluntary accident and critical illness coverage
  • Discount program for employees
  • Commuter benefits (parking and transit)
  • Employee Assistance Program (EAP)
  • 401(k) retirement plan
  • Paid sick time
  • 9 paid holidays
  • Tuition reimbursement for full-time employees
  • Generous paid time off
Full Job Description
Operations Support Manager

Job Reference Number: 39345Employment Type: Full-Time, Hybrid Segment: Dining & EventsBrand: ConstellationLocation: New York, New York (US-NY)

The Role at a glance:

We are looking to add an experienced, motivated operation support manager to our Constellation Culinary Group team in New York, NY. As an operation support manager, you will have the opportunity to assist district managers with overseeing assigned facilities in professional dining and our Cultural Attraction verticals. Knowledge and experience within catering is a big component of this role. This role requires a love for travel. Travel for this role can be up to 75% as it assists with coverage and new business openings.

What you'll be doing:

  • Actively supporting and applying all company and facility policies and procedures.
  • Ensuring the highest quality of service to our customers and clients.
  • Visiting assigned facilities as directed.
  • Acting as the facility food service director in the event of FSD absences, staff shortages, etc.
  • Offering guidance to managers in the disciplines of operations, finances, human resources, and client relationships.


What we're looking for:

Must-haves:
  • At least five years' experience coordinating foodservice operations.
  • Demonstrated ability to lead and guide teams.
  • Strong communication skills, both verbal and written.
  • Excellent customer service skills.


Nice-to-haves:
  • At least five years' experience in a supervisory or management role.


Compensation Range

$90,000 - $95,000 plus 10% bonus

Our Benefits:

  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • Commuter Benefits (Parking and Transit)
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off

#boost #LI-MA1 #indeedelior

Disclaimer: This job description can be revised by management as needed.

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