Operations Supervsisor Supporting the USAO

Compass Strategy Solutions

$84K — $109K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree or High School Diploma/GED with additional relevant experience.
  • Three years of supervisory experience in a related field.
  • One year of experience in asset forfeiture or a related law enforcement area.
  • Direct asset forfeiture experience is preferred.
  • Excellent oral and written communication skills.
  • Strong organizational and prioritization abilities.
  • Intermediate proficiency in Microsoft Office Suite; advanced skills preferred.
  • Ability to maintain professionalism under pressure and multitask effectively.

Responsibilities

  • Manage execution of contracts in offices with multiple supervisors and numerous positions.
  • Supervise subordinate supervisors and their teams.
  • Execute quality control programs; monitor work standards for compliance.
  • Develop administrative and technical procedures to enhance workflow and quality.
  • Update customers and senior management on operational developments.
  • Provide reports on or ahead of schedule and manage personnel according to contract requirements.
  • Assist in recruiting and hiring subordinate supervisors, ensuring effective team composition.

Benefits

  • Comprehensive medical, dental, and vision coverage at $0 employee cost for employee-only plans.
  • Term Life Insurance and Accidental Death & Dismemberment Insurance included.
  • Short-Term Disability coverage.
  • Employee Assistance Program available for support.
  • Flexible benefits package to meet diverse employee needs.
Full Job Description
Responsibilities
  • In offices with two or more first-level supervisors and 20 or more positions, is responsible for managing the execution of the contract for the office.
  • Supervises the work of subordinate supervisors
  • Executes the quality control program, and monitors work to ensure all requirements are met and the quality and quantity of work is as expected.
  • Formulates administrative and technical procedures (to include quality control spot checks) to troubleshoot workflow issues and to improve quality and timeliness.
  • Keeps the customer and senior management updated on operational status and plans.
  • Provides all required reports on or ahead of schedule.
  • Manages personnel in accordance with contract and company requirements, to include:
    • Monitors employee productivity and provides constructive feedback and coaching.
    • Manages Vacation and other leave requests.
    • Reviews and approves timesheets, travel authorizations and expense reports.
    • Administers employee evaluations.
    • Acts with appropriate speed to resolve employee concerns.
    • Works with senior management and Human Capital Management (HCM) to appropriately address conduct and performance issues.
  • Assists in recruiting and hiring all subordinate supervisors in the office.
  • Performs other duties as assigned.


Target salary range: $84,909 - $109,502. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Requirements
  • Undergraduate degree or High School Diploma/GED with at least two years' additional experience
  • Three-years' supervisory experience
  • One year's experience in asset forfeiture or a field related to law enforcement (includes legal and military experience)
  • Direct asset forfeiture experience preferred
  • Excellent communication skills; oral and written
  • Strong organizational and prioritization skills
  • Ability to grasp and understand the organization and functions of the customer
  • Intermediate skills with the Microsoft Office suite of applications (Excel, PowerPoint, Word), and other common software applications and databases, advance skills preferred
  • Leads by example, maintains a professional disposition under extreme pressure
  • Ability to multitask and consistently deliver the highest quality of work and customer service

This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation.

Agency Overview

The United States Attorney's Office (USAO) serves as the nation's principal litigators under the direction of the Attorney General. The Asset Forfeiture Section at the USAO is responsible for the prosecution of both criminal and civil actions against property used or acquired during illegal activity.

Benefits Overview

At FSA Federal, we recognize the diverse needs of our employees and strive to provide an excellent package to help meet those needs. Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. A package providing employee only coverage can be built around our basic plans at $0 employee cost for: Medical, Dental, Vision, Term Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability, and Employee Assistance Program. For more information, click here.

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