Operations Supervisor

CrossCountry Freight Solutions

$80K — $90K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of LTL freight experience
  • 2+ years of supervisory experience
  • Forklift certification or proficiency required
  • Yard truck/spotter experience preferred
  • Strong interpersonal, organizational, and communication skills
  • In-depth knowledge of industry principles and best practices
  • Familiarity with DOT and OSHA regulations preferred

Responsibilities

  • Ensure safe and efficient dock operations, overseeing loading/unloading of freight
  • Develop dock door assignments and staging plans in collaboration with management
  • Supervise freight handlers, managing hiring, training, and disciplinary actions
  • Educate team on company procedures and policies
  • Conduct regular meetings with shift personnel to address updates and issues
  • Coordinate maintenance and repair of company equipment
  • Monitor shipments for misroutes and damages, implementing corrective actions
  • Work with customers to resolve freight-related issues
  • Ensure proper handling of shipping paperwork
  • Perform job duties of supervised positions to meet customer service expectations

Benefits

  • Medical, Dental, Vision, and Life Insurance
  • PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
  • 401k Retirement Plan
  • Biweekly Pay
Full Job Description
Job Title:
Operations Supervisor

Department:
Denver CO

Job Status:
Exempt

Compensation:

Direct Reports:
Yes

JOB SUMMARY

CCFS is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you'll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture.

Operation Supervisors are responsible for the safety, quality, and productivity of assigned dock operations. You'll coordinate with operations leaders system-wide to determine and implement line haul load patterns and schedules, and oversee unloading, staging, and loading procedures to minimize freight damage, maximize load quality and capacity, and promote on-time delivery. You'll also ensure the safety of all equipment, fleet, and facilities - and correct deficiencies as they arise. We're looking for someone who knows LTL freight from the ground up, takes ownership of their shift, and can develop a team while keeping freight moving safely and on time.

SHIFT: Monday-Friday, 11pm start time

PAY: $80,000-$90,000/year Depends on Experience, Knowledge of the Transportation Industry

ESSENTIAL JOB DUTIES

  • Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight


  • Develops dock door assignment, staging, and yard management plan to support operations in cooperation with the service center manager and other operations supervisors.


  • Supervise freight handlers, oversee the hiring, training, scheduling, and disciplinary actions


  • Educate employees on company procedures and policies


  • Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues


  • Coordinate with personnel to maintain and repair company equipment


  • Monitors misrouted and damaged shipments to determine root cause and implement corrective action.


  • Work with customers to resolve freight issues


  • Responsible for overseeing the quality handling of paperwork


  • Able to carry out the job duties of positions supervised to ensure customer service expectations are met


MINIMUM REQUIREMENTS

  • Two years of LTL freight experience.


  • Two years of supervisory experience.


  • Forklift certification or demonstrated proficiency required


  • Yard truck/spotter experience preferred


  • Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills


  • Extensive knowledge of the principles, procedures, and best practices in the industry


  • Knowledge of DOT and OSHA regulations preferred


  • At least 21 years of age


This position requires successful completion of a pre-employment skills assessment.

BENEFITS
  • Medical, Dental, Vision, and Life Insurance
  • PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
  • 401k Retirement Plan
  • Biweekly Pay


#COFH

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