Operations Supervisor

Summit LLC

$90K — $100K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma required; some college preferred.
  • Minimum 5 years work experience; 3 years in ground transportation preferred.
  • Supervisory experience, particularly in managing/training drivers, is preferred.
  • Proficient in MS Office and transportation software.
  • Demonstrated leadership and interpersonal skills.
  • Strong organization, presentation, and multitasking abilities.
  • Valid Commercial Driver's License with appropriate endorsements; bilingual is a plus.

Responsibilities

  • Lead overall operations for student transportation services and vehicle maintenance.
  • Ensure safe and efficient operations through effective staff leadership.
  • Monitor and manage staff training to meet job requirements.
  • Set performance guidelines and provide coaching for direct reports.
  • Oversee compliance with company policies and state regulations.
  • Represent the company in meetings with School District Representatives.
  • Prepare and submit required reports and manage customer feedback.

Benefits

  • Medical, dental, and vision insurance coverage.
  • Basic life insurance coverage.
  • Holiday pay and PTO accrual.
  • Opportunity to enroll in a retirement savings plan.
Full Job Description


Responsibilities:

  • Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs to support the operating plan and overall business goals.
  • Provides staff leadership by promoting and ensuring safe, efficient and effective operations
  • Monitors staff training requirements and ensure all employees obtain the required skills and abilities to perform their job assignments.
  • Sets performance expectations, coaches and counsels all direct reports in an effort to meet operational expectations; administers employee discipline as necessary.
  • Ensure overall compliance with Company policies and/or processes. Escalate violations of policy and procedures with General Manager and/or Corporate personnel.
  • Oversees compliance with state and district regulations
  • Attends meetings with School District Representatives and represents company in professional manner
  • Prepares and submits required customer-related reports in a timely manner.
  • Documents and manages customer or employee complaints and review customer survey data
  • Responsible for knowledge of CSC contracts and accompanying operational requirements.
  • Collects and audits employees' time sheets.
  • Manages direct and indirect hours to ensure budget requirements are met and collects and audits employees' time sheets as needed.
  • Examines and reviews the daily exception report.
  • Approves all expenditures in accord with company guidelines.
  • Ensures the effective utilization of vehicles.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
  • Oversees the optimization of vehicle routing

Company name is: Durham School Services

The salary range is $90,000 - $100,000 annually.

Qualifications

  • High School diploma or equivalent. Some college preferred.
  • 5+ years' work experience required, with 3 years in ground transportation industry preferred; this can be waived with a minimum of 1-year supervisory experience. College education can be substituted for up to 2 years required work experience.
  • Supervisory experience preferred; specifically experience supervising/training a driver workforce
  • Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
  • Strong leadership skills and interpersonal skills
  • Strong organizational and group presentation skills
  • Well-developed multi-tasking and time management skills
  • Possess a valid Commercial Driver's License with appropriate endorsements
  • Bi-lingual abilities a plus

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

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