Job DescriptionIngram Content Group (ICG)is hiring an
Operations Supervisor to support our
Distribution team in
Jackson, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices.
Schedule:What You'll Need:- HS Diploma or GED
- 3 years' experience in a fast paced, high-volume warehouse or related industry environment
- 2 + years of leadership experience
- 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard
Preferred Skills:- Proven ability to adapt quickly in a fast-paced environment.
- Strong knowledge and hands-on experience across multiple distribution operations, including inbound, outbound, and inventory management.
- Self-motivated and independently driven to achieve goals and solve problems.
- Collaborative team player with the ability to build and maintain strong relationships with team members, supervisors, and other departments.
- Demonstrated ability to maintain high morale and foster a positive workplace culture.
What You'll Do:- Identify, organize, plan and allocate resources
- Acquire and analyze relevant information about shift performance indicators
- Identify issues/processes that deviate from standards and take necessary action
- Engage associates assigned to the area
- Maintain appropriate Payroll records, including daily input in KRONOS
- Provide input into Operations related status reports and use standardized reports
- Interview and select associates for hire and/or promotion
- Train or oversee the training of newly hired associates
- Conduct or oversee process update training of all associates as changes are implemented
- Analyze staffing needs and delegate work based on volume requirements in assigned departments.
- Issue progressive counseling (up to including termination) to associates for performance below minimum expectations
Hiring Salary Range: $75,840kk - $95,891k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
QualificationsAdditional InformationPerks/Benefits:- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days
- 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
- Encouraged continued education with our tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
- Casual Dress Code
