Job DescriptionIngram Content Group (ICG)is hiring an
Operations Supervisor to support our
Manufacturing team in
Jackson, TN. The Operations Supervisor oversees the day-to-day operation of the assigned departments to include supervision of associates for compliance with company policies and procedures. This role will monitor and instruct all associates assigned to shift and ensure that throughput is maximized and efficiencies within the process are observed, with an emphasis on quality standards and practices.
Schedule:- C Shift: Sunday-Tuesday 7pm-7am + every other Saturday 7pm-7am
What You'll Need:- High school diploma or equivalent.
- 2 years' experience in a supervisory position within a production or manufacturing environment, or comparable management experience.
Preferred Skills:- Experience applying lean principles and continuous improvement to enhance operations.
- Ability to manage a diverse workforce and foster an inclusive environment.
- Flexible and adaptable to changing environments and able to thrive in a dynamic, fast-paced setting
- Proven track record in driving safety culture improvements and Kaizen initiatives.
What You'll Do:- Supervise the associates assigned to the specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards put in place.
- Work to ensure that all assigned tasks are accomplished in a timely and effective manner.
- Provide daily supervision of associates including proper record keeping, time and attendance monitoring and approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures.
- Track department processing, in accordance with established TAT schedules and production goals.
- Audit individual productivity and quality to ensure associates are meeting expected and established standards.
- Identify root causes of failures to meet these standards and necessary take corrective action.
- Compile a thorough pass-down to inform incoming shifts of current operations and department status, through an interactive crossover with incoming management staff.
- Keep Senior Management aware of all issues that may impact the ability of the shift to provide and meet established service levels.
- Maintain consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately.
Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
QualificationsAdditional InformationPerks/Benefits:- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually and 3 personal days
- 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
- Encouraged continued education with our tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
- Casual Dress Code
