Jones Lang LaSalle Incorporated

Operations Supervisor

Jones Lang LaSalle Incorporated$100K — $130K *
US-AnywhereRemote in Columbus, OH
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent
  • Minimum 7 years of technical experience in building engineering
  • Proficient in Microsoft Office and CMMS systems
  • Strong organizational and management capabilities
  • Excellent interpersonal and supervisory skills
  • Valid Driver's License and Universal EPA Refrigerant Certification

Responsibilities

  • Lead daily operations for service delivery to clients
  • Communicate processes to engineering teams and contractors
  • Identify and implement updates to policies and procedures
  • Gather and compile data for performance reporting
  • Track SLA performance metrics and manage work orders
  • Direct staffing and performance development of technical teams
  • Support special projects and additional duties as assigned

Benefits

  • 401(k) plan with company matching
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Operations Supervisor - Building Engineering

What This Job Involves

Lead daily operations for your designated area(s), ensuring safe, efficient, and cost-effective service delivery to clients and building occupants. You'll provide direct operational support to field teams, track and report performance metrics, and collaborate with fellow Operations Managers to ensure regional consistency. Your role includes leveraging specialized skills to streamline projects and processes while participating in talent acquisition and onboarding of technical staff.

Your Day to Day

Operations Leadership
  • Communicate owner/landlord processes to engineering teams and contractors performing building infrastructure work
  • Identify, implement, and execute updates to policies, procedures, and best practices
  • Partner with EH&S and account management to identify safety hazards and ensure safe work environments
  • Manage refrigerant purchases and tracking compliance


Reporting & Performance Management
  • Gather and compile data for business reporting requirements
  • Track and monitor SLA performance metrics
  • Manage work orders and NTE (Not-to-Exceed) approvals in Corrigo system
  • Oversee budget planning and forecasting processes


People Leadership
  • Direct operations, staffing, performance, and development of technical teams
  • Conduct performance reviews and ensure compliance with policies, procedures, and training requirements
  • Recruit, interview, and onboard technical staff


Additional Responsibilities
  • Support special projects and other duties as assigned

Required Skills & Qualifications

Education
  • High School Diploma or equivalent


Experience
  • Minimum 7 years of technical experience in building engineering with strong expertise in packaged HVAC equipment repair, refrigeration, maintenance, and overall system design and application


Technical Skills
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Experience with CMMS systems (Corrigo or similar)
  • Understanding of HVAC systems, refrigeration principles, and building automation


Core Competencies
  • Strong organizational and management capabilities
  • Excellent interpersonal and supervisory skills with customer service focus
  • Strong analytical abilities and attention to detail
  • Effective business writing and verbal communication
  • Ability to multi-task and work independently or collaboratively
  • Adaptable to dynamic work environments and change management


Certifications & Licenses
  • Valid Driver's License
  • Universal EPA Refrigerant Certification


Preferred Skills & Qualifications

Experience
  • 8+ years of building engineering operations experience
  • Previous management or supervisory experience in commercial real estate or facilities management
  • Experience with budget management and financial forecasting


Additional Certifications
  • Trade-specific certifications (HVAC, electrical, plumbing)
  • Safety certifications (OSHA 10/30, First Aid/CPR)
  • Building operator or facilities management credentials


Technical Knowledge
  • Familiarity with JLL systems and processes
  • Advanced proficiency in data analysis and reporting tools
  • Experience with energy management and sustainability initiatives


Estimated compensation for this position:

100,000.00 - 130,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote -Columbus, OH, Dayton, OH

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

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