Ingram Micro

Operations, Supervisor

Ingram Micro$66K — $105K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required.
  • 5+ years of experience in warehouse, distribution, or logistics environments.
  • 3+ years in highly automated warehouse operations.
  • 1+ year in a supervisory or leadership role.
  • Experience with Automated Storage and Retrieval Systems (ASRS).
  • Strong knowledge of warehouse management systems, inventory control, and fulfillment processes.
  • Proficient in troubleshooting operational and system issues.

Responsibilities

  • Lead and supervise all night shift warehouse operations.
  • Manage warehouse associates and staff in a high-volume setting.
  • Oversee receiving, storage, and shipping activities to ensure operational efficiency.
  • Monitor and optimize workflow and labor allocation during the shift.
  • Serve as the escalation point for operational challenges.
  • Ensure automation systems are effectively utilized and operational.
  • Maintain high levels of inventory accuracy and compliance with warehouse processes.

Benefits

  • Healthcare benefits and paid time off.
  • Parental leave with support.
  • 401(k) plan with company match.
  • Short-term and long-term disability coverage.
  • Basic life insurance and wellbeing benefits.
Full Job Description
About the Role

We are seeking a Night Shift Warehouse Operations Supervisor to lead overnight warehouse operations in a highly automated distribution environment. This role is responsible for overseeing warehouse associates, ensuring operational excellence across multiple warehouse management and automation systems, and driving safety, productivity, and inventory accuracy throughout the shift.

The ideal candidate will have hands-on experience working in facilities that utilize Automated Storage and Retrieval Systems (ASRS), warehouse automation technologies, and integrated warehouse management platforms. This individual will serve as a key operational leader, troubleshooting system-related challenges, coordinating workflow across departments, and ensuring the seamless movement of materials throughout the facility.

Key Responsibilities

Warehouse Operations Leadership
  • Lead and supervise night shift warehouse operations, ensuring daily productivity, quality, and service goals are achieved.
  • Direct the activities of warehouse associates, technicians, and support personnel in a high-volume distribution environment.
  • Manage receiving, storage, replenishment, order fulfillment, inventory control, and shipping activities.
  • Monitor workflow and labor allocation to maximize operational efficiency and throughput.
  • Serve as the primary escalation point for operational and system-related issues during the shift.

Automation & Systems Management
  • Oversee operations within an automated warehouse environment utilizing ASRS technology.
  • Monitor and coordinate activities across multiple warehouse and automation platforms, including WMS, conveyor systems, sortation equipment, robotics, and material handling technologies.
  • Partner with Maintenance, Engineering, IT, and Operations teams to troubleshoot equipment and system interruptions.
  • Ensure automated systems are operating efficiently and support continuous flow throughout the warehouse.
  • Identify opportunities to improve automation utilization, throughput, and operational performance.

Inventory & Process Control
  • Maintain high levels of inventory accuracy through audits, cycle counts, and inventory control procedures.
  • Investigate inventory discrepancies and implement corrective actions.
  • Ensure compliance with established warehouse processes, SOPs, and safety standards.
  • Monitor operational metrics and prepare shift performance reports.

Team Leadership & Development
  • Coach, mentor, and develop warehouse team members to achieve operational goals.
  • Conduct training, performance management, and employee development activities.
  • Promote a culture centered around safety, accountability, teamwork, and continuous improvement.
  • Ensure company policies, procedures, and regulatory requirements are consistently followed.

Required Qualifications
  • High School Diploma or GED required.
  • Minimum 5 years of warehouse, distribution, fulfillment center, or logistics experience.
  • Minimum 3 years of experience in warehouse operations within a highly automated environment.
  • Minimum 1 year of supervisory or leadership experience.
  • Experience working with ASRS (Automated Storage and Retrieval Systems).
  • Experience managing operations across multiple warehouse systems and technologies.
  • Strong understanding of warehouse management systems (WMS), inventory control, shipping, receiving, and fulfillment processes.
  • Experience troubleshooting operational and system performance issues.
  • Strong leadership, problem-solving, and decision-making skills.
  • Ability to thrive in a fast-paced, high-volume distribution environment.

Preferred Qualifications
  • Associate's or Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
  • Experience with automated fulfillment, e-commerce, retail distribution, manufacturing, or large-scale logistics operations.
  • Exposure to robotics, conveyor systems, sortation systems, and other material handling automation technologies.
  • Lean, Six Sigma, or continuous improvement experience preferred.

Ideal Candidate Background

We are particularly interested in candidates who have supervised operations in:

  • Automated Distribution Centers
  • High-Volume Fulfillment Centers
  • E-Commerce Operations
  • Retail Distribution Networks
  • Manufacturing Warehouses
  • Facilities utilizing ASRS, robotics, conveyor systems, and advanced warehouse automation technologies

The typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. Its a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

About Ingram Micro

Ingram Micro is a leading technology distributor, providing a wide range of products and services to customers around the world. The company offers a comprehensive portfolio of IT products and services, including hardware, software, and cloud-based solutions. Ingram Micro is committed to providing high-quality products and services to its customers, and has a strong reputation for innovation and reliability in the industry. The company operates in markets around the world, and has a strong presence in North America, Europe, and Asia. Ingram Micro is dedicated to sustainability and environmental responsibility, and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Ingram Micro
Size
35,000 employees
Industry
Founded
1979

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