Job DescriptionJoin ECAM as an Operations Supervisor and Lead the Charge in Cutting-Edge Surveillance Technology!ECAM , the leader in outdoor video surveillance, seeks a proactive Operations Supervisor. Based in Long Beach, CA you'll design, install, service, test, and maintain Mobile Surveillance Units (MSUs), CCTV, alarms, and related equipment. Ensure MSUs and sites are in top condition, conduct weekly maintenance, collaborate on projects, assist with site surveys, update branch staff, prepare reports, stay current on technologies, manage inventory, and build client relationships.
What's in it for You- Competitive Pay: $95,000 Annually
- Work Site Location: Long Beach, CA
- Set Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.
- Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
- Career Growth: Career growth opportunities at ECAM
- Travel: This position requires the ability to drive and travel up to 75% of the time within the assigned territory.
Your Responsibilities- Ensure all Mobile Surveillance Units (MSUs) and commercial sites under maintenance agreements are fully operational, clean, and accurately documented. Perform weekly preventative maintenance.
- Supervise/manager team of 10.
- Collaborate with operations teams to guarantee timely, on-budget project completion.
- Support subcontractors, installers, project coordinators, engineering managers, and sales personnel by conducting thorough site surveys.
- Provide consistent communication and updates to branch staff.
- Prepare and submit detailed daily activity reports.
- Stay current and knowledgeable in mobile surveillance systems and related technologies.
- Manage and update MSU and job site inventory records.
- Foster and maintain strong, professional relationships with clients.
- Keep Account Executives and branch personnel informed of any issues or developments at customer sites.
- Safely transport MSUs to, from, and between customer locations.
- Review video footage upon request from operations or clients and ensure operations is notified of all review requests.
Your Qualifications:- Authorized to work in the United States
- High school diploma or equivalent; vocational or technical training preferred
- Valid state issued driver's license
- One year of hands-on experience with CCTV or alarm system installation.
- Technical knowledge of CCTV, access control, and low-voltage electronics.
- Basic understanding of electricity and job site safety practices.
- Familiarity with Microsoft Office, Internet Explorer, and ability to quickly learn new software.
- May need to obtain and maintain a valid state security license, depending on location.
Ideal Skills & Attributes:- Strong communication, problem-solving, and follow-up skills.
- Ability to manage multiple tasks at once with minimal supervision.
- Working knowledge of wire types, wire sizing, and common electrical standards.
- Comfortable using manual and electric hand tools following best safety practices.
- Good understanding of LAN systems as part of integrated security setups.
- Able to write basic reports, logs, and routine correspondence.
- Self-motivated and reliable team player who can also work independently.
- Comfortable working at heights and in physically active roles.
- Physically capable of lifting up to 50 lbs, staying alert for long periods, and managing tools and equipment with dexterity.
