Operations Supervisor

CrossCountry Freight Solutions

$85K — $95K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of supervisory and transportation experience
  • Strong interpersonal, organizational, communication, analytical, and decision-making skills
  • In-depth knowledge of industry principles, procedures, and best practices
  • Familiarity with DOT and OSHA regulations is preferred
  • Minimum age of 21 years old
  • Successful completion of a pre-employment skills assessment required
  • CDL A license is preferred, but not mandatory

Responsibilities

  • Oversee and assist with safe and efficient loading/unloading of freight
  • Supervise drivers, manage hiring, training, scheduling, and disciplinary actions
  • Conduct daily or weekly team meetings to discuss updates and issues
  • Coordinate maintenance and repairs for company vehicles
  • Monitor misrouted and damaged shipments, implement corrective actions
  • Resolve freight issues by collaborating with customers
  • Ensure quality handling of paperwork
  • Perform duties of supervised positions to maintain customer service standards

Benefits

  • Medical, Vision, Dental, Supplemental, and Life Insurances
  • Paid time off and paid holidays
  • Paid community volunteer time
  • Employee Assistance Program (EAP)
  • 401k retirement plan with matching contributions
Full Job Description
Job Title:
Operations Supervisor

Department:
Denver CO

Job Status:
Exempt

SHIFT: Monday-Friday, start time varies

SALARY: $85,000-$95,000

REPORTS TO: Service Center Manager

DIRECT REPORTS: Yes

LOCATION: Denver, CO

JOB SUMMARY
CrossCountry Freight Solutions - a leading LTL trucking company is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you'll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our drivers and freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture. Your expertise will help shape our continued expansion while developing your career in logistics management.

ESSENTIAL JOB DUTIES
  • Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight
  • Supervise drivers, oversee the hiring, training, scheduling, and disciplinary actions
  • Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues
  • Coordinate with personnel to maintain and repair company vehicles
  • Monitors misrouted and damaged shipments to determine root cause and implement corrective action.
  • Work with customers to resolve freight issues
  • Responsible for overseeing the quality handling of paperwork
  • Able to carry out the job duties of positions supervised to ensure customer service expectations are met


JOB SPECIFICATIONS

Skills and Knowledge
  • Two years supervisory and transportation experience
  • Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills
  • Extensive knowledge of the principles, procedures, and best practices in the industry
  • Knowledge of DOT and OSHA regulations preferred
  • At least 21 years of age
  • This position requires successful completion of a pre-employment skills assessment
  • CDL A license preferred, not required


BENEFITS
  • Medical, Vision, Dental, Supplemental, and Life Insurances available.
  • Paid time off, paid holidays, paid community volunteer time
  • Employee Assistance Program (EAP)
  • 401k retirement plan with match


#CCDR

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