TD Bank

Operations Specialist, TDS Global Asset Servicing

TD Bank • $60K — $115K *
Lake Mary, FL 32746In-Person
Finance & Insurance
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 5+ years' experience in Asset Servicing Operations.
  • Strong knowledge of Excel (including VLOOKUP, pivots, and macros).
  • Excellent communication skills with a self-starter mentality.
  • Proven risk management skills with emphasis on zero-tolerance for poor practices.
  • Experience in fraud analysis and operational improvements.

Responsibilities

  • Manage daily processing and reconciliation of Corporate Action Events.
  • Create asset servicing events in proprietary systems.
  • Serve as proxy lead and manage proxy services for corporate actions.
  • Identify, escalate, and resolve corporate action issues under tight deadlines.
  • Collaborate with technology to enhance systems and processes.
  • Maintain documentation for regulatory and compliance purposes.
  • Drive new business initiatives and push for automation in operations.

Benefits

  • Growth opportunities and skill development.
  • Dynamic and fast-paced work environment.
  • Exposure to global markets and collaborative operations teams.
  • Opportunities for process improvement projects.
  • Strong emphasis on team collaboration and operational excellence.
Full Job Description
Work Location:
Lake Mary, Florida, United States of America

Hours:
40

Line of Business:
TD Securities

Pay Detail:
$60,000 - $115,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

Global Asset Servicing - Corporate Actions Overview
  • Manage daily Corporate Action Events across multiple fixed income products.
  • Familiarity with DTC, Euroclear and foreign depository clearance, settlements, and Asset Servicing.
  • Knowledge of new bond issues, changes in terms and conditions to the indentures, details, and calculations of interest for P&I, fixed and floating rate issues, bankruptcies, liquidations, defaults, consents, conversions, full and partial calls, and maturities.
  • Responsible for processing Corporate Actions from trade date to settlement date including fails management over the complete event.
  • Manage proxy services including voting submissions and the production of Completion Notice of Individual Shareholder Reporting and Letters of Representation for global markets.
  • Interact with operations groups globally to provide industry leading client service to external clients and internal stakeholders.
  • Internal and external clients while developing relationships with colleagues across TDS Global Operations and Business Services.

The Global Asset Servicing Corporate Actions team is responsible for ensuring complete, accurate, and timely processing of all corporate actions as well as maintaining the multiple security masters (cross platform).

Primary Responsibilities:
  • Asset Servicing event creation in proprietary systems.
  • Perform day-to-day processing and reconciliation of all Corporate Action Events.
  • Serve as proxy lead for global corporate actions team
  • Identification, escalation, and resolution of corporate action issues understanding while working against critical deadlines.
  • Processing ad-hoc bond conversion requests on 144A/REGS securities.
  • Working with external brokers to process events on Repo / Stock Loan positions and settle claims.
  • Respond to both internal and external inquiries expeditiously.
  • Working in a dynamic environment; leverage expertise in key areas to deliver a superior work product.
  • Partner with technology to development, implement and refine systems and processes.
  • Provide management feedback on custodian and vendor performance.
  • Support the delivery and monitoring of daily outputs and critical tasks.
  • Efficiently maintain documentation for regulatory, compliance, and audit purposes.
  • Drive new business initiatives and pursue automations in support of STP (straight through processing).


Qualifications:
  • 5+ years' experience in Asset Servicing Operations.
  • Can collaborate with and encourage other team members in the pursuit of operational excellence.
  • Possess excellent communication skills.
  • Able to work in a fast-paced, deadline sensitive environment.
  • Self-starter who is comfortable in a complex role interfacing with clients and internal teams.
  • Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).
  • Proven risk management skills, fostering a zero-tolerance policy for poor management practices.
  • Broadridge NAPE experience is preferred
  • Strong front-to-back ownership mentality
  • Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.
  • Excellent analytical/problem solving skills while maintaining a sense of urgency.
  • Understanding of industry best practices.
  • Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.


The Operations Analyst/Specialist II TDS coordinates and executes projects primarily focused on the continuous improvement of Operations and/or the attainment of organizational objectives. The Operations Analyst/Specialist II TDS assists Operations management in identifying opportunities for process improvements, analyzes options (including software, workflow changes, training needs, and procedure modification), and presents recommendations and implements change.

Depth & Scope:
  • Performs more complex operational analysis within the Loss Analytics department
  • Works independently and works with the Management team in making decisions on policy and procedure changes
  • Develops recommendation and coordinates the implementation of new procedures
  • Disseminates analyzed findings and makes recommendations to Management pertaining to system configurations and/or process changes
  • Manages through to completion on assigned projects including identifying project requirements, gathering information, developing an approach, executing the project and ensuring communication occurs across functional areas
  • Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas
  • Leads capacity analysis for Fraud software to determine appropriate staffing levels
  • Collects and analyzes pertinent information and data pertaining to fraud committed against TD Bank
  • Conducts detailed statistical analysis involving fraud loss and check card data and correlate to Fraud Management applications/processes to determine department effectiveness
  • Completes ad-hoc reporting and analysis requests from Management including data collection
  • Considered a subject matter expert for Operations processes and acts as a resource for resolving technical or operational issues
  • Conducts capacity analysis for Fraud software to determine appropriate staffing levels
  • Identifies opportunities and presents solutions for process improvements, including streamlining functions, resolving processing problems and improving service quality
  • Develops solutions in conjunction with work teams and management and then coordinates implementation


Experience:
  • Bachelor's degree, or specialized training / equivalent work experience
  • 5+ years related experience
  • Successful project management skills and ability to work independently
  • Proven ability to relate technical solutions to operational issues
  • Proven verbal and written communication skills
  • Excellent in operating computer applications with specific focus on data retrieval and research including CMOD
  • Solid understanding of data analysis techniques and methodology
  • Proficient in Monarch, Access and Excel, proven knowledge of PowerPoint and Word

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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