Operations Manager - White Plains, NY

Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent maritime experience.
  • Master Mariner or Deck Officer license preferred.
  • Minimum seven years of experience operating dry bulk vessels.
  • Experience with voyage management systems (IMOS, Softmar, Veson).
  • Strong knowledge of IMO regulations and industry best practices.

Responsibilities

  • Manage commercial and operational execution of 7-10 dry bulk vessels.
  • Provide timely voyage instructions to Masters and monitor execution.
  • Coordinate cargo loading, stowage planning, and discharge operations.
  • Procure bunkers and optimize fuel strategy based on cost and performance.
  • Monitor voyage KPIs such as fuel consumption and profitability.
  • Resolve operational disputes and settle laytime and freight accounts.
  • Drive continuous improvement initiatives and standard operating procedures.

Benefits

  • Opportunity to work with a leading agricultural and nutrition company.
  • High degree of ownership and responsibility within the role.
  • Collaborative culture focused on innovation and continuous learning.
  • Excellent opportunities for professional growth and career development.
Full Job Description
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Position Summary
The Global Ocean Freight (GOF) team is responsible for the commercial and operational management of ADM-controlled dry bulk vessels worldwide. Acting as the primary liaison between vessel owners, charterers, port agents, terminals, and internal business partners, the team ensures the safe, efficient, compliant, and cost-effective execution of global voyages.

The Operations Manager manages the day-to-day commercial operation of assigned vessels throughout the voyage lifecycle. Responsibilities include voyage execution, bunker procurement, cargo planning, agency management, laytime and freight settlement, claims resolution, regulatory compliance, voyage optimization, and performance monitoring. This role requires strong commercial judgment, technical expertise, leadership, and the ability to make timely decisions in a fast-paced 24/7 global shipping environment.

Key Responsibilities
Manage the commercial and operational execution of 7-10 dry bulk vessels.
Provide timely and accurate voyage instructions to Masters and monitor execution from fixture through redelivery.
Coordinate cargo loading, stowage planning, discharge operations and maximize cargo intake while maintaining safety and compliance.
Procure bunkers and optimize fuel strategy considering cost, emissions and voyage performance.
Appoint, manage and evaluate port agents while controlling agency costs and service quality.
Calculate and settle laytime, freight, demurrage and associated voyage accounts.
Investigate, negotiate and resolve operational disputes and commercial claims.
Monitor voyage KPIs including schedule reliability, fuel consumption, emissions, turnaround time and voyage profitability.
Collaborate with Chartering, Trade, Risk, Finance, Sustainability and regional teams to deliver exceptional customer service.
Drive continuous improvement initiatives, standard operating procedures and operational best practices.
Provide after-hours operational support as required.

Additional Qualifications/Responsibilities

Required Skills
Excellent written and verbal communication.
Strong commercial awareness and analytical problem-solving.
Ability to manage multiple priorities under pressure.
Independent decision-making supported by sound judgment.
Advanced Microsoft Office proficiency; experience with voyage management systems.
Relationship management with owners, brokers, terminals and service providers.
Commitment to safety, compliance and continuous improvement.
Experience & Qualifications
Bachelor's degree or equivalent maritime experience.
Master Mariner, Deck Officer license or sailing experience preferred.
Minimum seven years operating dry bulk vessels.
Experience with IMOS, Softmar, Veson or similar systems.
Experience with bunker procurement, voyage accounting and DA Desk preferred.
Knowledge of IMO regulations, charter parties, emissions programs and industry best practices.
Prior supervisory or leadership experience preferred.
Our Offer
Opportunity to work within a global industry-leading agricultural and nutrition company.
High degree of ownership and responsibility.
Collaborative culture focused on innovation and continuous learning.
Excellent opportunities for professional growth and career development.

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$70,400.00 - $132,900.00
Salaried Incentive Plan

The total compensation package for this position will also include annual bonus

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