The Operations Manager oversees the day-to-day operations of construction projects to ensure they are completed safely, on time, within scope, and on budget. This role involves supervising project teams, coordinating with clients and stakeholders, managing resources, equipment, and implementing operational policies to improve efficiency and quality. This role ensures that projects are delivered safely on time, within budget, and to the highest quality standards. The Operations Manager provides leadership to field supervisors, and crews, while also managing client relationships and ensuring compliance with industry regulations and company policies.
Key Responsibilities:- Project Oversight:
- Plan, direct, and manage multiple construction projects from start to finish, ensuring adherence to schedules, budgets, and quality standards.
- Review project schedules, budgets, and progress to ensure timely and cost-effective completion.
- Monitor subcontractor performance and ensure contract compliance.
- Resolve conflicts, delays, or operational challenges as they arise.
- Team Leadership: Supervise and support superintendents, and field staff; provide coaching, mentoring, and performance evaluations.
- Lead, mentor, and develop project managers, site supervisors, and field staff.
- Allocate resources, assign responsibilities, and monitor performance of construction teams.
- Promote a culture of safety, quality, and accountability across all operations.
- Budget & Financial Management:
- Manage project budgets, cost controls, and profitability targets.
- Review contracts, bids, and change orders.
- Work closely with accounting and executive teams on financial reporting and forecasting.
- Scheduling & Resource Allocation: Coordinate labor, equipment, and materials to maximize productivity; resolve conflicts and ensure optimal use of resources.
- Safety Compliance: Enforce company and regulatory safety policies; conduct regular site visits and safety audits.
- Quality Control: Oversee quality assurance processes to meet specifications and client expectations.
- Client & Stakeholder Communication: Maintain strong relationships with clients, subcontractors, and suppliers; ensure regular updates and resolve issues promptly.
- Process Improvement: Evaluate operational workflows; implement best practices, technology, and training to improve efficiency.
- Reporting: Prepare regular project status reports and present updates to senior leadership.
Competencies:- Communication Written and Verbal Proficiency, Diplomatic and Conflict Resolution skills.
- Excellent Problem-Solving Skills and ability to take decisive action.
- Time and Organization Management.
- Collaboration and Team Leadership; ability to multitask and handle competing priorities between business needs, organizational issues and sound customer relations.
- Strong Sense of Urgency and Initiative.
- Strong leadership and team development.
- Confidentiality and Possesses Sound Judgment to know when to escalate appropriately up the chain of command.
- Personal Effectiveness/Credibility.
- Flexibility and Adaptability.
- Technical Capacity.
- Stress Management/Composure.
Qualifications:- Bachelor's degree in related business fields (Civil Engineering, Construction Management, sales, marketing, business) preferred,
- Minimum 5-7 years of progressive construction management experience, with at least 3 years in an operations leadership role.
- Must have strong communication and organizational skills and be proficient with Microsoft Office Suite word, power point, excel, outlook, and expense management required.
Travel:Typically, this role has mandatory travel expectations within the designated region with a minimum of 50% overnight travel expected for this position.
Position Type/Expected Hours of Work: This is a full-time, exempt position. Days and hours of work are typically Monday through Friday, but some flexibility is required as job duties demand.
Benefits - we offer a competitive total compensation package including health, vision, and dental insurance, 401K retirement plan, income protection insurance, off the job accident insurance, PTO and more!
