Operations ManagerDepartment: Operations
Employment Type: Full Time
Location: San Francisco, CA
Reporting To: Director of Operations
Compensation: $130,000 - $140,000 / year
DescriptionOperations Manager, UOVO South San Francisco UOVO, the nation's leading provider of storage and services for art, archives, and collectibles, seeks an Operations Manager to join its dynamic and growing team. This position would be overseeing the South San Francisco technical staff in the safe storage and handling of important fine art, fashion and other unique collections. The position will be responsible for leading, managing and mentoring the South San Francisco staff as well as coordinating special logistical projects with UOVO's Account Management team and other senior managers.
Core ResponsibilitiesThe Operations Manager in
UOVO South San Francisco is responsible for overseeing all day to day operations in South San Francisco. This includes but is not limited to the following:
- Lead, manage and mentor a team of highly skilled art handlers in daily activities and art handling procedures as it pertains to the Warehouse, Crate Shop, and Viewing Rooms. This includes but is not limited to ensuring that all assignments are completed in a timely fashion, approving paid time off, completing annual performance reviews, giving corrective feedback, and developing staff training curriculum
- Manage the fabrication schedule of all crates in South San Francisco, ensuring that the highest level of client satisfaction, safety, and quality of work are maintained
- Oversee the efficient and safe handling of all storage in South San Francisco including racking, forklift training, OSHA compliance, barcoding, scanning, and inventory management.
- Ensure all service work is scheduled and executed in an efficient and timely manner in conjunction with the Account Management team. This includes both the Warehouse and Transportation teams as it applies.
- Make certain all paperwork such as Warehouse Receipts, BOLs, and other inventory audits are completed in a timely and accurate manner.
- Support in preparing estimates and give technical feedback to the Account Management team as needed.
- Conduct site visits and provide on site supervision as needed for various service jobs.
- Lead the training program for the South San Francisco Operations team in support of best handling practices, rigging, inventory control, NetSuite, and adherence to UOVO's policies and procedures.
- Close out Work Orders in NetSuite.
- Oversee the ordering of supplies for South San Francisco.
- Make certain the warehouse is properly secured each day and functioning well.
- Process any pertinent accounts payable.
- Regularly collaborate and communicate with the UOVO Operations teams in other UOVO locations to ensure alignment on policies and procedures as well as other key initiatives.
- In conjunction with other key stakeholders, establish goals and objectives in line with UOVO's Performance Management program; providing quarterly feedback and completing annual performance reviews for all direct reports and their teams.
- Create a positive and engaging work environment by mentoring, coaching, and motivating direct team members and their teams if applicable.
Qualifications & Skills- Team Player, able to work in a dynamic environment
- Comfortable in a results-driven workplace
- 5+ years of demonstrated effective people management experience
- 7+ years warehouse, project management and/or logistics experience (art logistics/warehousing is preferred )
- Experience interacting with art professionals
- Excellent communication and multitasking skills
- Proficient in computer applications, including Microsoft office suite and collection management databases
- Ability to push and pull 150 pounds on a dolly or cart, as well as 50 pounds without mechanical aid
- Ability to carry 40 pounds of varying size and shape up to a distance of 90 feet
- Ability to stand, walk, squat, bend, kneel, crouch, twist, and reach overhead
- Familiarity with the use of hand trucks, pallet jacks, jbars, dollies and other necessary warehouse equipment
This in-person position requires on-site presence at UOVO's South San Francisco facility five days a week with occasional requests to work nights and on weekends.
Compensation & BenefitsUOVO offers competitive compensation, commensurate with experience.
UOVO offers a robust suite of benefits including:
- 100% employer-covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options.
- 2 weeks annual paid vacation, with increased vacation awards throughout the first 5 years of service
- 10 paid holidays plus one additional floating holiday
- Company Sponsored Parental Leave policy
- Company-Sponsored Paid Sick Leave
- 100% 401k Employer match up to 3% of employee contributions.
- Flexible Savings Account, Commuter Benefits, and Childcare Benefits
- Company-sponsored Life Insurance and Long Term Disability Benefits
- Monthly Team Lunches and Birthday celebrations
- Employee Recognition Program ( the "Eggcellence Awards")
