We are hiring an Operations Manager to lead from the front. This is a high‑impact leadership role for someone who thrives in a fast‑paced environment and wants true ownership over people, performance, and outcomes. This is not a maintenance role—it’s a builder role. You will develop teams, drive performance, and take ownership of a rapidly growing department.

$100,000 60$140,000 total compensation(salary + performance bonuses)

• Competitive Compensation 60 Your expertise and results are rewarded.

• Leadership Development 60 Build, coach, and elevate a team of technicians into high performers and future leaders.

• P&L Responsibility 60 Directly influence financial outcomes through operational excellence.

• Fast Career Growth 60 Proven leaders advance quickly as the business scales.

• High Autonomy 60 Operate with strategic guidance while making independent, realtime decisions.

• Comprehensive Benefits 60 Industryleading benefits and employee support.

• Lead, manage, and develop a team of Plumbing & Electrical Technicians.

• Set clear expectations and hold the team accountable to results and standards.

• Build a culture of ownership, urgency, and continuous improvement.

• Drive team financial performance through goalsetting, reporting, and coaching.

• Use data to diagnose issues and drive improvement.

• Translate operational decisions into financial outcomes.

• Partner with operations, dispatch, and customer service to streamline processes.

• Improve efficiency through scheduling, workflow optimization, and performance tracking.

• Own the outcome of every job, including escalations.

• Ensure responsiveness, professionalism, and highquality service delivery.

• 5+ years of management experience in plumbing, electrical, or military service (technical background not required).

• Ability to inspire and drive personal and professional growth in team members.

• Commitment to delivering unmatched homeowner satisfaction.

• Strong leadership skills with a track record of achieving business goals.

• Detailoriented, organized, and effective at multitasking.

• Strong presentation and group communication skills.

• Confident, decisive communicator in a fastpaced, goaldriven environment.

• Proficient with computers and Microsoft Office (Excel, Word, PowerPoint).

• Medical, Dental, and Vision Insurance

• 401(k) with 4% company match

• Paid Time Off & Paid Holidays

• Companyprovided life & disability insurance

At Heritage Home Service, we dont just offer jobswe build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you.