Grantek Systems Integration is seeking an experienced
Operations Manager to lead and inspire a multidisciplinary team, ensuring the successful execution of projects and exceptional client service. This role is hands-on throughout the project lifecycle, including sales, execution, and management. The ideal candidate will have strong leadership abilities, a customer-focused mindset, and a drive for continuous improvement. You will be responsible for project delivery, team performance, financial oversight, and supporting business growth initiatives.
Key Responsibilities:- Lead and manage project teams to ensure efficient execution, high-quality work, and achievement of chargeability targets.
- Drive outstanding customer experiences by building strong client relationships and addressing their needs proactively.
- Support proposal development and contribute to securing new business opportunities.
- Foster a culture of continuous improvement, innovation, and operational excellence.
- Mentor and develop direct reports, conducting regular performance reviews and professional development planning.
- Promote a positive and collaborative work environment, aligning with company strategy and decision-making processes.
- Stay updated on industry trends, emerging technologies, and best practices to enhance service offerings.
- Engage in strategic planning and decision-making alongside the District Leader.
- Travel up to 10% outside the district as required.
QualificationsMust-Haves:- At least 8 years of experience in operations or sales within a technical or engineering-driven industry.
- Proficiency in project management methodologies (PMM), sales processes, and engineering design principles.
- Demonstrated leadership of cross-functional technical teams.
- Experience with project financials and P&L oversight.
- Strong leadership, problem-solving, and decision-making abilities.
- Excellent communication skills and the ability to inspire and mentor teams.
- Customer-centric approach with a focus on delivering high-quality service.
- Business acumen with the ability to think strategically and take calculated risks.
Additional InformationThis role is being posted to fill an existing vacancy within the team.
