New York Times

Operations Manager, Styles and Well

New York Times • $85K — $100K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in an operational or administrative role
  • Strong multitasking and prioritization skills under pressure
  • Experience managing needs of a large team (75+ employees)
  • Ability to handle high volumes of requests and resolve issues
  • Maintain confidentiality in all matters
  • High energy and optimistic attitude with a sense of urgency

Responsibilities

  • Schedule and update attendance for meetings and events
  • Support editors during breaking news to ensure efficiency
  • Plan and execute culture-building activities
  • Manage staff expenses and ensure policy compliance
  • Oversee accounts payable and receivable for the department
  • Coordinate internal desk moves with Facilities
  • Facilitate onboarding and training for new employees
  • Purchase supplies and track departmental expenses
  • Manage freelancer and vendor payments
  • Assist with troubleshooting and special events as needed
  • Be available after hours for breaking news demands

Benefits

  • Medical, dental, and vision benefits
  • Flexible Spending Accounts (F.S.A.s)
  • Company-matching 401(k) plan
  • Employee stock purchase plan
  • Paid vacation and sick days
  • Paid parental leave
  • Tuition reimbursement and professional development programs
Full Job Description
About the Role:

The New York Times is looking for an operations expert to join our Newsroom Operations team as an operations manager.

You will work with staff members in our Styles, Well, and Real Estate teams, supporting these journalists with a variety of daily responsibilities and short- and long-term projects. You will also occasionally assist other departments within the Culture and Lifestyle umbrella as well, including Culture, The Book Review, Food and Cooking, and others.

We are looking for a detail-oriented person, someone motivated to maximize efficiency, help others, and solve problems for the good of the team. The Operations Manager's work is critical in supporting the journalism produced at The New York Times and all tasks, whether daily, weekly, or one-off, are greatly valued.

This is a hybrid position based in New York City and includes regular attendance in the office each week per your departmental guidance.

Responsibilities:
  • Schedule and update attendance for regular meetings and special events
  • Support editors during breaking news and timely news events, ensuring that our journalists have what they need to work quickly and efficiently
  • Help plan and execute culture-building activities for the departments
  • Manage and approve staff expenses in Workday, communicating and adhering to policy limits, correcting categorizations and cost centers
  • Manage work and vacation schedules, maintain accurate time banks in Workday and work with Payroll to verify time banks for transfers, departures, and annual payouts
  • Oversee accounts payable and accounts receivable for the department
  • Be a move coordinator, working with Facilities and other departments on internal desk moves/assignments
  • Work with HR and Recruiting teams to assist with position management transactions
  • Facilitate Workday management, including onboarding new employees and helping them to get the training, equipment, and information they need
  • Purchase supplies and equipment, keep track of all departmental expenses, including capital spending and outside vendor spending
  • Work in Coupa for independent contractor onboarding, sourcing events, and purchasing
  • Manage and pay freelancers and vendors
  • Be available for a variety of tasks that come up: troubleshooting, assisting writers and editors
  • Help with special events on an as-needed basis
  • Be accessible after hours or weekends as breaking news demands
  • Demonstrate support and understanding of our value of journalistic independence and a commitment to our mission to seek the truth and help people understand the world
  • You will report to the Senior Operations Manager

Basic Qualifications:
  • 3+ years of experience in an operational or administrative role
  • Ability to multitask, prioritize and work under deadline pressure
  • Experience working with all levels of management and staff; ability to manage the needs of a team of 75+ employees and leaders
  • Handle a heavy volume of requests from all stakeholders including answering inquiries, resolving problems, and making appropriate referrals
  • Maintain a high degree of confidentiality on all matters
  • High energy working style and optimistic attitude, with a keen sense of urgency required

Preferred Qualifications:
  • Bachelor's degree, or equivalent combination of training and experience
  • Patience and a sense of humor
  • Experience working under deadline pressure and be accessible after hours or weekends as breaking news demands
  • Experience working in a newsroom or at a media company
  • Experience with Google, MS Word, Excel, PeopleSoft, Workday and Coupa

Additional Compensation and Benefits:

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

REQ-020713

The annual base pay range for this role is between:

$85,000-$100,000 USD

Candidate Use of GenAI Tools:

We're excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you're an engineering candidate, we'll let you know what specific GenAI tools you are permitted to use for your technical assessment.

About New York Times

The New York Times Company is an American mass media company that publishes the The New York Times newspaper. The company also owns other media outlets such as The New York Times International Edition, The New York Times Book Review, and The New York Times Magazine. The New York Times Company is also involved in digital media, owning websites such as NYTimes.com, Cooking, and Wirecutter. The company was founded in 1851 and is headquartered in New York City.
Learn more about New York Times
Size
5,000 employees
Market Cap
$5.3 billion
Industry
Net Income
$100.1 million
Founded
1851
5 Year Trend
+5.9%
Revenue
$1.7 billion
NASDAQ

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