Operations Manager

Strada

$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of payroll management experience
  • Strong communication skills with clients and stakeholders
  • Proficient in using hrX tools for payroll processing
  • Knowledge of payroll legislation and updates
  • Experience in managing team productivity and scheduling
  • Ability to resolve technical issues effectively

Responsibilities

  • Oversee payroll processing and compliance with client requirements
  • Communicate payroll-related information to clients and internal teams
  • Manage team schedules and performance metrics
  • Coordinate and resolve technical payroll issues
  • Stay updated on payroll-related legislation and system changes
  • Participate in Service Review meetings, providing status and updates

Benefits

  • Health coverage and wellbeing programs
  • Paid leave including vacation, sick, and parental leave
  • Retirement plans and financial benefits
  • Continuing education and training opportunities
  • A supportive work environment promoting personal growth
Full Job Description

The Operations Manager is responsible for engaging and supporting their team in all day to day payroll processing and reporting activities for their team.  The manager will ensure that each payroll is processed timely and accurately using the agreed upon standards and client requirements.  You will need to perform active client management, understanding the levels of progress and while recognizing how the client’s activities fit into the larger picture of payroll operations throughout the company.  As the Operations Manager you are expected to display decision-making skills that support all company and payroll policies while maintaining and supporting a professional environment.

Key responsibilities:

  • Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities
  • Effectively communicate with the client and internal stakeholders as it relates to payroll activities
  • Manage schedule adherence, team productivity, capacity and utilization
  • Support technical issue coordination and resolution
  • Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures
  • Attend and participate in Service Review meetings which may include, but is not limited to, providing the appropriate status reports, updates and actions as it relates to your team and your client(s).

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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