Demonstrated leadership skills to manage and motivate a diverse team.
Strong commitment to exceptional customer service and problem-solving.
Experience in developing budgets and performing P&L reviews is advantageous.
Ability to react quickly and solve problems as they arise.
Proficient with various computer applications and capable of learning new systems easily.
Valid state-issued driver's license with a good driving record.
Responsibilities
Resolve client requests and concerns efficiently, improving operational communication.
Hire, train, and supervise a diverse, Promise-driven workforce.
Ensure compliance with parking, security, and cash control procedures.
Enhance profitability through effective budget management and facility marketing.
Identify procurement and service needs for the location.
Perform accounting duties including accounts payable, payroll, and petty cash management.
Monitor facility cleanliness and maintenance standards.
Review damage claims and implement safety improvement programs.
Ensure compliance with OSHA regulations.
Benefits
Opportunities for career development and training.
Supportive work environment focused on teamwork and collaboration.
Emphasis on diversity and inclusion in the workplace.
Full Job Description
Responsibilities
What you'll do
Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
Ensure that proper parking, security, and cash control procedures are followed.
Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
Identify all procurement and vendor service needs of the location.
Perform general accounting duties such as accounts payable, payroll, and petty cash.
Monitor facility maintenance for cleanliness standards.
Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
Implement all policies and procedures to ensure compliance with all OSHA laws.
Qualifications
What you need
Demonstrates ability to lead, manage and motivate a diverse group of team members.
Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
Prior experience developing budgets and P&L (Profit and Loss) review a plus.
Ability to react and problem-solve quickly.
Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.
License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.
