As an Operations Manager at RXO, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You'll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We'll give you the support you need to excel at work, and the resources to build a career you can be proud of.
What your day-to-day will look like:
- Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support
- Interview and train new employees, conduct employee reviews and establish detailed performance goals
- Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
- Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
- Develop sales pipelines and strategies
- Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
- Review customer metrics in real time
- Assist with submitting timely customer bid packages and RFPs
At a minimum, you'll need:
- 5 years of transportation-related experience
It'd be great if you also have:
- Bachelor's degree
- 2 years of non-asset-based brokerage experience
- Experience in management and leadership; conflict resolution experience
- Ability to prioritize work and complete projects effectively within time limits
- Strong ability to think strategically and drive sales
- Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
Does this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits - Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
