Operations Manager

Metropolis Technologies

$85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong leadership and team management skills.
  • Customer-centric mindset with problem-solving capabilities.
  • Budget development and P&L review experience preferred.
  • Quick reaction and problem-solving under pressure.
  • Proficient with Microsoft Office and adaptable to new software.

Responsibilities

  • Ensure proactive client communication to resolve requests efficiently.
  • Recruit and train a diverse, high-performance team.
  • Oversee compliance with cash control and security procedures.
  • Drive revenue growth through marketing and budget management.
  • Manage procurement and vendor service requirements for the location.
  • Handle general accounting tasks including payroll and accounts payable.
  • Ensure facility cleanliness and maintenance standards are met.
  • Review damage claims and implement safety improvement plans.

Benefits

  • Medical, dental, and vision insurance available.
  • Flexible spending accounts offered.
  • Short and long-term disability coverage provided.
  • Life insurance and accident insurance included.
  • 401(k) retirement plan eligibility.
  • Paid time off for eligible employees.
Full Job Description
Responsibilities

What you'll do
  • Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
  • Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
  • Ensure that proper parking, security, and cash control procedures are followed.
  • Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
  • Identify all procurement and vendor service needs of the location.
  • Perform general accounting duties such as accounts payable, payroll, and petty cash.
  • Monitor facility maintenance for cleanliness standards.
  • Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
  • Implement all policies and procedures to ensure compliance with all OSHA laws.


Qualifications

What you need
  • Demonstrates ability to lead, manage and motivate a diverse group of team members.
  • Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
  • Prior experience developing budgets and P&L (Profit and Loss) review a plus.
  • Ability to react and problem-solve quickly.
  • Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.

License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.

Salary Range: $85,000 Annual

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Location

US-WA-RENTON

Similar Jobs

More Jobs at Metropolis Technologies

  • Operations Manager
    $85K *
    Renton, WA 98058 (King County)
    Hospitality & Recreation
    In-Person
  • Senior Operations Manager
    $100K — $110K *
    Sacramento, CA 95823 (Sacramento County)
    Hospitality & Recreation
    In-Person
  • Maintenance Manager, DOT Shuttle Operations
    $95K — $100K *
    West Lafayette, IN 47906 (Tippecanoe County)
    Transportation
    In-Person
  • Metropolis
    Product Designer
    $165K — $175K *
    New York, NY 10025 (New York County)
    Consumer Technology
    In-Person
  • Metropolis
    Product Designer
    $165K — $175K *
    Los Angeles, CA 90011 (Los Angeles County)
    Consumer Technology
    In-Person

More Hospitality & Recreation Jobs

Find similar Operations Manager jobs: