Operations Manager

Metropolis Technologies

$85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership and team management skills with a diverse workforce.
  • Strong commitment to exceptional customer service and problem-solving.
  • Experience with budget development and financial reporting, especially P&L reviews.
  • Ability to make quick decisions and resolve issues effectively.
  • Proficient in computer applications, especially Microsoft Office, with a willingness to learn new systems.

Responsibilities

  • Ensure client satisfaction by resolving requests and communicating proactively.
  • Hire and develop a diverse team, ensuring optimal staffing for superior service.
  • Oversee compliance with parking, security, and cash control practices.
  • Enhance profitability through strategic budget management and facility marketing.
  • Identify and manage procurement and vendor service requirements.
  • Perform general accounting tasks including payroll and accounts payable.
  • Ensure maintenance standards are met for facility cleanliness and safety.
  • Review damage claims and implement safety improvement plans based on findings.

Benefits

  • Eligible for various health benefits including medical, dental, and vision coverage.
  • Access to flexible spending accounts and long/short-term disability plans.
  • Life and accident insurance available to employees.
  • 401k retirement plan participation offered.
  • Generous paid time off policy.
Full Job Description
Responsibilities

What you'll do
  • Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
  • Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
  • Ensure that proper parking, security, and cash control procedures are followed.
  • Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
  • Identify all procurement and vendor service needs of the location.
  • Perform general accounting duties such as accounts payable, payroll, and petty cash.
  • Monitor facility maintenance for cleanliness standards.
  • Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
  • Implement all policies and procedures to ensure compliance with all OSHA laws.


Qualifications

What you need
  • Demonstrates ability to lead, manage and motivate a diverse group of team members.
  • Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
  • Prior experience developing budgets and P&L (Profit and Loss) review a plus.
  • Ability to react and problem-solve quickly.
  • Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.

License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.

Salary Range: $85,000.00 per year

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Location

US-MT-BIG SKY

Similar Jobs

More Jobs at Metropolis Technologies

More Hospitality & Recreation Jobs

Find similar Operations Manager jobs: