Posting Start Date: 9/12/26
Job Title: Operations Manager
Job Location: Anchorage-USA-99502
Work Location Type: On-Site
Salary Range: $82,816.49 - 103,520.61
The OpportunityWe're looking for a results-driven Operations Manager who thrives in a fast-paced environment, enjoys leading diverse teams, and is passionate about delivering outstanding operational performance. This is an exciting opportunity to oversee key operational functions, drive continuous improvement, and make a direct impact on customer satisfaction, safety, quality, and team success.
If you're a hands-on leader with experience managing complex operations, logistics, transportation, manufacturing, distribution, or service environments, we'd love to hear from you.
Why You'll Love Working Here- Medical, Dental, Vision - Eligible Day 1!
- Employer-paid Life Insurance, AD&D, and Voluntary Benefits - Eligible Day 1!
- Tuition Reimbursement
- Vacation, Sick, and Holiday Pay
- 401(k) with Company Match
- Free Meals & Parking
- Membership to American Airlines Credit Union
- Endless Opportunities for Advancement
What You'll Be Doing- Lead and manage day-to-day operational activities to meet and exceed customer expectations.
- Develop staffing plans, schedules, and workforce strategies to support operational demands.
- Monitor productivity, labor utilization, quality standards, and operating costs.
- Ensure efficient movement and delivery of products, equipment, and services while maintaining operational timelines.
- Drive a culture focused on safety, compliance, accountability, and continuous improvement.
- Investigate service issues, identify root causes, and implement sustainable corrective actions.
- Analyze operational data and performance metrics to identify opportunities for improvement.
- Partner with cross-functional teams including Transportation, Logistics, Production, Warehouse, Inventory, Quality, Customer Service, and Safety.
- Ensure compliance with company policies and all applicable regulatory requirements.
- Maintain strong relationships with internal stakeholders, airline customers, and business partners.
- Support departmental budgeting, forecasting, and cost-management initiatives.
- Lead projects that improve efficiency, service levels, and employee engagement.
What We Look For in a Candidate- Bachelor's degree or equivalent combination of education and experience.
- 5+ years of leadership experience in operations, logistics, transportation, distribution, manufacturing, warehousing, supply chain, aviation services, or related environments.
- Experience managing large teams in a fast-paced operational setting.
- Strong understanding of workforce planning, scheduling, and operational performance management.
- Experience managing budgets, labor costs, and productivity metrics.
- Ability to solve problems quickly and make effective decisions under pressure.
- Strong communication, leadership, and relationship-building skills.
- Proven ability to improve processes and drive operational results.
- Proficiency with Microsoft Office applications.
