We9re seeking an
Operations Manager to lead and grow our installation and branch operations for our
Long Island branch. In this role, you9ll oversee the full scope of operational and install processes, ensuring efficiency, quality, profitability, and stellar customer experience as we launch our newest location.
This role will work onsite out of our new
Long Island market location in
Deer Park, NY. Candidates from other surrounding areas are encouraged to apply.
What You9ll Do:- Develop and manage the branch operational plan that meets the company9s goals and objectives.
- Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability
- Recruit, onboard, and manage employees; maintainappropriate staff levels based on pipeline indicators
- Maintain positive customer relationships; identify, monitor, and manage customer service standards
- Collaborate with the regional team to identify, develop, and implement best practices and SOPs
What We9re Looking For:- High school diploma, GED, or equivalent education
- 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry
- 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results
- Valid driver9s license
- Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries
- Ability to manage branch financials, including budgeting, P&L oversight, and cost control
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
Preferred Skills and Experience:- Bachelor9s degree in business, operations or construction management, or related field
- Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products
- Knowledge of building codes, construction techniques, safety standards, and compliance requirements
- Previous experience recruiting, managing, and onboarding independent contractors or installation crews
- High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
- Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions
What We Offer:- Competitive pay and performance-based bonus opportunities:
- Full benefits package including medical, dental, vision, life, and 401(k) retirement options
- Paid time off
- Growth opportunities within a rapidly expanding company
- A supportive team culture where your contributions matter and craftsmanship is celebrated
- Training to help you succeed from Day One
At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary range is
$90,000-$105,000 annually. In addition to base pay, employees are eligible for annual performance bonuses and a comprehensive benefits package.
$90,000 - $105,000 a year
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