Operations Manager

JX Truck Center

• $95K — $138K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Minimum of five years in operations or sales in retail
  • Proven supervisory skills in coaching and motivating teams
  • Ability to manage multiple projects across the business
  • Strong analytical skills for sound decision-making
  • Excellent communication and interpersonal skills
  • Intermediate computer skills, including collaborative software
  • Curious mindset with an entrepreneurial spirit and commitment to professional growth

Responsibilities

  • Partner with Enterprise Sales Managers to address customer needs and drive growth
  • Ensure team integrity aligns with company values
  • Create an urgent response environment for customer service
  • Oversee performance of fixed operations and identify coaching opportunities
  • Collaborate with team members to ensure high-quality results and satisfaction
  • Work with HR to recruit and develop top talent for exceptional service

Benefits

  • Highly competitive compensation package
  • Support for health and financial well-being
  • Focus on overall employee wellness
  • Opportunities for professional development
  • Collaborative and supportive work environment
Full Job Description
Job Type

Full-time

Description

Your Next Big Career Move: Operations Manager

Your Next Big Career Move: Operations Manager supporting multi-sites in the Region.

The Opportunity (Job Purpose):

Are you ready to make a visible impact? As our next Operations Manager you will play a crucial role in managing and optimizing all aspects of building operations with an emphasis on parts and service operations. Coordinate and enhance departmental performance, foster collaboration, and implement strategic initiatives to achieve organizational goals. Focus on inventory management, service operations, and overall facility efficiency, aiming for high-quality service and optimal resource utilization. Contribute to organizational success through strategic leadership and effective communication to drive operational excellence and customer service.

Shift: Monday-Friday, 8:00 a.m. to 5:00 p.m.

What You'll Do Day-to-Day (Essential Duties & Responsibilities):
  • Partner with Enterprise Sales Managers to resolve customer needs and contribute to strategic organizational growth and associate development.
  • Ensure all team members conduct themselves with integrity in alignment with company values.
  • Facilitate an environment whereby customer needs are met with urgency, delivering on the JX commitment to service.
  • Accountable for the performance & output of fixed operations (parts, service, body shop) and drive accountability by recognizing critical coaching moments and improvement opportunities.
  • Work with key team members to deploy specific actions necessary to ensure consistent high quality results and customer satisfaction.
  • Partnering with Human Resources, recruit, develop, and retain world class associates who are capable of providing exceptional service to customers while supporting and executing upon company objectives.

What We're Looking For (Qualifications & Skills):
  • Bachelor's degree or an equivalent combination of education & experience.
  • A minimum of five years of operations or sales experience in a retail setting.
  • Supervisory skills include coaching, training, and motivating subordinates to reach established department goals.
  • Ability to manage and prioritize multiple projects that impact all areas of the business.
  • Verifiable analytical skills and experience in making sound business decisions.
  • Strong communication and interpersonal skills to deal with customers, employees, and vendors.
  • Intermediate computer experience, including collaborative software applications
  • Mindset: A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

What's In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Ready to Drive Your Career Forward?

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!

Salary Description

$95,000-$138,000/Annual, depending on experience

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