Operations Manager

JVS SoCal

$83K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • AA or BA in Education, Communications, or Non-Profit Management preferred.
  • 3-5 years experience with non-profit fundraising terminology.
  • 3-5 years experience with Raiser’s Edge or similar CRM required.
  • Highly organized and detail-oriented.
  • Strong customer service skills essential.
  • Experience in project/event coordination with excellent communication skills.
  • Familiarity with Microsoft Suite and relational database applications.

Responsibilities

  • Support donor development activities including data entry and processing gifts.
  • Accurately record and process donations and event-related contributions.
  • Generate donor acknowledgment letters and track responses.
  • Prepare management and Board reports on fundraising activities.
  • Maintain confidentiality and integrity of donor information.
  • Coordinate logistics for fundraising campaigns and mailings.
  • Oversee department's data management and reporting needs.

Benefits

  • Hybrid work schedule with a minimum of 3 in-office days.
  • Flexibility in work hours to support events and deadlines.
Full Job Description
Job Type

Full-time, Temporary

Description

*** Temporary Position estimated to end 10/01/2026 with possible option to extend ***

Join us and play a significant role in transforming lives and bettering our communities throughout SoCal. Working closely with the SVP of Philanthropy, this position is charged with helping to track, record and manage data regarding funding from individuals, corporate donors and foundations across the agency. In addition, this position will provide support with donor acknowledgement letters, data reports, mail merges and general administrative duties as assigned. Donor interaction may occur in an effort to collect Pledge Commitments. In addition, this position will provide logistical support to JVS SoCal's 2 major fundraising events in the Spring and Fall.

Requirements

  • Preferred Ed: AA or BA in, Education, Communications or Non-Profit Management.
  • Minimum of 3-5 years of experience with non-profit fundraising culture/terminology.
  • Preferred minimum 3-5 years of experience with Raiser's Edge, or another CRM
  • Must be highly organized and detail-oriented
  • Ability to work as part of a team with minimum supervision.
  • Customer service skills are essential
  • Experience with Microsoft Suite and relational database applications.
  • Must have experience in coordinating projects or events, excellent oral and written communication skills.
  • Willingness to be flexible in work schedule in support of events and deadlines is required.
  • Work Schedule is Hybrid (in-person/remote) Monday - Friday: 3 days in office/in person are the minimum required, with 2 days a week offering the option for remote work-when possible, based on job responsibilities and business demands.

KEY RESPONSIBILITIES
  • Responsible for supporting JVS SoCal's donor development activities, including donor/gift entry, recognition, information processing, mailings, campaign/events, reports, solicitations by management and Board members.
  • Responsible for accurately recording and processing gifts and event-related donations
  • Generating acknowledgments and tracking respondents
  • Preparing reports for management and Board
  • Maintaining integrity, confidentiality and appropriate use of information.
  • Responsible for coordinating logistics of multiple campaign mailings.
  • This position oversees the Department's data management, systems administration, analysis and reporting needs.
  • Manage and maintain the integrity of the fundraising databases.
  • Supporting the use of database programs, reporting and data analysis.
  • Working with management and volunteers to assist with planning and coordination of special events (e.g., annual luncheon, awards dinner and Scholarship reception)
  • Help manage and track event revenue, sponsorships, Tribute Journal messages/ads, guest list.
  • Other duties as assigned by management.

PHYSICAL DEMANDS

While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.

Salary

$40.00 per hour/ NO BENEFITS

Salary Description

$40.00 per hour/ NO BENEFITS

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