Jones Lang LaSalle Incorporated

Operations Manager

Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Valid Driver's License
  • Universal CFC recovery certification
  • Leadership experience
  • 6+ years of technical experience in building engineering with a strong background in HVAC equipment repair and maintenance
  • Excellent working knowledge of computer-based applications and programs, including building management systems and CMMS.

Responsibilities

  • Direct daily operations of Mobile Technical Services in the region.
  • Communicate owner/landlord processes to engineers and contractors.
  • Identify safety hazards and collaborate on remediation with EH&S team.
  • Ensure compliance with State and City licensing for operations and staff.
  • Collaborate on maintenance objectives and develop strategies with management teams.
  • Create inspection and PM schedules and perform quality assurance on facilities.
  • Attend client meetings and analyze performance data for defect resolution.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Operations Manager - JLL

What this job involves: The Operations Supervisor will direct and support the daily operations of Mobile Technical Services for their region, ensuring that a safe, efficient, and cost effective delivery of services is provided to the client and building occupants. They provide direct support to field operations and are responsible for performance metric tracking and reporting. They review and approve all time card and P Card purchases for their technicians, and ensure adherence to work order and Abukai receipt procedures. They participate in the recruiting, interviewing and onboarding of mobile technicians.

What your day-to-day will look like:
  • Communicate all owner / landlord processes to ensure full understanding by all engineers and contractors who perform work on the building's infrastructure and functions.5%
  • Identify and ensure execution of updates and implementation of policies, procedures and best practices. 5%
  • Identify safety hazards, working closely with MES EH&S and account management team to incorporate the remediation of hazards, ensuring a safe environment for building staff and route engineer's. 5%
  • Responsible for ensuring JLL has all State and City licenses, as well as ensuring every employee on staff has obtained the required licenses and meets all State and Federal regulatory laws and guidelines as they relate to the operation of any of the building's infrastructure. 5%
  • Identify maintenance objectives and collaborate with the Property and Project management team to develop maintenance strategy and Capital plan. 5%
  • Ensure engineers understand strategy for procurement of materials and document purchases in Abukai and CMMS. Manager approves all P Card purchases and manages all missing receipts to less than 30 days. 10%
  • QAQC: Create inspection and hvac PM schedules and perform, as designated by the account on site Quality Assurance inspections of maintained facilities. Also ensures quality of work performed by technicians is in State compliance with code laws and regulations. 10%
  • Attend client performance meetings as needed and perform root cause analysis of defects based on client requests and/or maintenance data. In addition, partner with Facility Managers on performance objectives. 5%
  • Ensure 100% operating GPS within region and manage daily GPS reports. Monitor vehicle maintenance and ensure compliance with vehicle operating procedures. 10%
  • Responsible for information gathering for business reporting purposes and any other duties as assigned by the Account Operations Manager. 5%


Supervisory Responsibilities:
  • Oversee the operation, staffing, performance and development of the Mobile Technical Services (MTS) team and resources, including IPMP, and compliance with policies, procedures and training. 15%
  • Responsible for creating and monitoring the onboarding training schedule, as well as the continued safety and technical training of engineering staff to ensure they are qualified to perform the duties they are expected to carry out as Lead and/or route engineers. 15%
  • Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning and salary administration, while instilling a sense of pride and customer service in direct reports. 5%


Required Qualifications:
  • Valid Driver's License
  • Universal CFC recovery certification
  • Leadership experience
  • 6+ years of technical experience in building engineering with a strong background in technical aspects of packaged HVAC equipment repair, maintenance and overall system design and application
  • Excellent working knowledge of computer based applications and programs, to include building management systems, CMMS programs, Excel and Word


Preferred Qualifications:
  • Certified Facility Manager (CFM), Facility Management Professional (FMP), or similar professional certification
  • Experience working directly with banking, financial services, or other highly regulated industry clients


Location: Houston, TX

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

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