Operations Manager

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Graduate or GED Equivalent
  • Valid Driver's License
  • 2+ years of management experience
  • At least one year of restoration (water/fire) industry experience
  • IICRC certifications (WRT at a minimum)
  • Strong team-building and leadership skills
  • Knowledgeable in relevant computer applications

Responsibilities

  • Oversee day-to-day operations of restoration crews, including schedules and production levels
  • Manage tasks and activities of a diverse workforce to ensure timely job processing
  • Delegate duties effectively among restoration staff members
  • Develop and implement processes to improve performance
  • Train employees for greater responsibility and enhance their skills
  • Coordinate with support personnel to prevent job delays
  • Ensure compliance with all safety procedures in assigned restoration areas

Benefits

  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development
Full Job Description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development


The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers' quality standards at minimum costs.

Benefits

Servpro of Gaithersburg/Germantown/Frederick County offers:
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
  • And more!


Key Responsibilities
  • Oversees the day-to-day operations of restoration crews including schedules & production levels
  • Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
  • Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
  • Develop and implement processes to improve performance
  • Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
  • Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
  • Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas


Position Requirements
  • High School Graduate or GED Equivalent
  • Valid Driver's License
  • 2+ years of management experience
  • At least one year of restoration (water/fire) industry experience
  • IICRC certifications (WRT at a minimum)
  • Experience in building a strong team with tangible leadership skills
  • Strong process and results driven attitude
  • Ability to multitask and to remain detail orientated
  • Must be knowledgeable in relevant computer applications

    Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law


Compensation: $70,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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