TD Bank

Operations Manager II

TD Bank$91K — $136K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or relevant progressive work experience
  • 7+ years of related experience
  • Prior leadership or significant department experience
  • Strong coaching and mentoring abilities
  • Demonstrated project management expertise
  • In-depth knowledge of department principles and practices
  • Strong analytical skills with problem identification capability
  • Excellent verbal and written communication skills

Responsibilities

  • Lead, develop, and motivate the assigned team
  • Ensure adherence to HR and company policies
  • Execute performance and strategic plans
  • Develop and maintain operating budget effectively
  • Identify and analyze operational performance issues
  • Delegate tasks to enhance team performance
  • Support employee development through performance management

Benefits

  • Opportunities for skill development and career growth
  • Commitment to equitable compensation practices
  • Flexible work hours based on departmental needs
  • Supportive environment for personal and performance development
Full Job Description
Work Location:
Southfield, Michigan, United States of America

Hours:
40

Pay Details:
$91,000 - $136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Personal & Commercial Banking
Job Description:

The Operations Manager II oversees operations of several functions or processes within assigned team/unit.

Depth & Scope:
  • Leads, develops, coaches, and motivates an assigned team
  • Ensures the consistent adherence to and delivery of Human Resources/Company policies, practices and principals
  • Ensures performance and strategic plans are executed properly
  • Develops and maintains an operating budget, ensures adherence to budget, and takes corrective action as necessary
  • Directs efforts to research and identify sources of issues and resolutions
  • Evaluates staffing ratios and issues effecting attrition/retention
  • Delegates tasks and authority to enhance performance of assigned units
  • Analyzes operational performance
  • Leads and applies the performance management process, supports Employees in their personal and performance development
  • Acts as a back-up to Senior Management


Education & Experience:
  • Bachelors degree or progressive work experience in addition to experience below
  • 7+ Years of related experience
  • Prior leadership experience or progressively responsible Department/Bank experience
  • Proven leadership, delegation, coaching and mentoring skills
  • Demonstrated project management skills
  • In-depth knowledge of principles, policy and practices related to assigned department
  • Demonstrated ability to successfully balance competing priorities and make sound decisions within and outside of established policy
  • Strong analytical skills with ability to identify problems and trends and develop and implement solid business solutions
  • Excellent communication skills, both verbal and written with ability to successfully influence others at all levels
  • Demonstrated department technology skills with strong PC Skills
  • Must be available to work flexible hours determined by the needs of the department


Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Continuous
  • Standing - Occasional
  • Walking - Occasional
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Never
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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