Geisinger Health System

Operations Manager II

Geisinger Health System$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in relevant field required.
  • Minimum 3 years of healthcare experience essential.
  • At least 3 years of managerial or supervisory experience required.

Responsibilities

  • Provide operational accountability and administrative leadership for assigned departments.
  • Serve as department liaison with outside constituents and active participant in management forums.
  • Collaborate on developing, revising, and auditing department policies and operational procedures.
  • Develop business plans including budgets, market analyses, and growth plans.
  • Oversee implementation of strategic operational plans and monitor financial performance.
  • Facilitate staff engagement through formal and informal communication channels.
  • Direct department activities to meet patient access and efficiency goals.

Benefits

  • Regular work schedule with typical hours of 8am-4:30pm.
  • Opportunities for early/late meeting flexibility as needed.
  • Involvement in patient safety education and compliance activities.
Full Job Description
Location:
Geisinger Wyoming Valley (GWV)

Shift:
Days (United States of America)

Scheduled Weekly Hours:
40

Worker Type:
Regular

Exemption Status:
Yes

Job Summary:
Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities.

Job Duties:
  • Provides operational accountability and administrative leadership for assigned areas.
  • Serves as department liaison with outside constituents and as an active participant in assigned management forums.
  • Collaborates in developing, revising, and auditing all department policies and operational procedures.
  • Develops business plans (i.e. budgets, facilities and capital analyses, market analyses, growth plans, operational contingency plans, information systems).
  • Oversees the development and implementation of all strategic and tactical operational plans.
  • Responsible for the financial performance of all assigned areas.
  • Develops, implements, and achieves budgets and provides input into business plans, financial pro-formas, and operational contingency plans.
  • Implements activities and tools that consistently educate and focus staff on key performance indicators.
  • Facilitates active engagement and communication with department staff via formal meetings and informal interactions.
  • Handles all employee relations activities (i.e. coaching, counseling).
  • Assists with related activities for physician staff.
  • Assesses staff and facilitates skill development for all personnel as needed.
  • Leads and monitors annual staff patient safety education.
  • Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff.
  • Monitors all incidents, and ensures all events are reported immediately.
  • Directs department activities to meet patient access and efficiency goals.
  • Guides outpatient care management activities.
  • Participates on teams designed to improve care.
  • Directs preventative maintenance and repair of facilities, equipment and grounds, monitors and maintains interior and exterior cleanliness and aesthetics of facilities, and implements appropriate security measures.
  • Coordinates purchasing activity, including but not limited to monitoring inventory and supervising the ordering of items as needed.


Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Typical work hours are 8am-4:30pm with flexibility for early/late meetings as needed.

Education:
Bachelor's Degree- (Required)

Experience:
Minimum of 3 years-Healthcare (Required), Minimum of 3 years-Managerial/Supervisory (Required)

Certification(s) and License(s):

Skills:

About Geisinger Health System

Geisinger Health System is a healthcare system serving more than 3 million residents throughout 45 counties in central, south-central, and northeastern Pennsylvania, and in southern New Jersey. The system was founded in 1915 and is headquartered in Danville, Pennsylvania. Geisinger Health System includes 13 hospital campuses, two research centers, and a 600,000-member health plan. The system employs more than 32,000 people, including over 1,800 physicians and 4,000 nurses. Geisinger Health System is known for its innovative approach to healthcare, including its use of electronic health records and its focus on patient-centered care.
Learn more about Geisinger Health System
Size
32,000 employees
Industry
Founded
1915

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