5+ years of experience in operations or office management
Strong leadership skills in managing teams
Proficient in cash control and financial management
Excellent communication and interpersonal skills
Experience in training and developing staff
Responsibilities
Oversee front office operations and staff
Manage cash control for agents and transactions
Ensure effective staffing to meet business needs
Develop and implement guest service standards
Conduct training sessions for staff development
Create and maintain staff schedules
Benefits
Opportunities for professional development
Supportive team environment
Potential for career advancement within the company
Comprehensive training programs
Work-life balance initiatives
Full Job Description
The Operations Manager will have oversight of the front office colleagues, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.
