HelloFresh

Operations Manager, Fulfillment

HelloFresh • $77K — $105K *
Goodyear, AZ 85338In-Person
Food & Beverages
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of operations management experience in manufacturing or production (food/beverage/perishables/CPG/eComm)
  • 3+ years managing 150-200+ employees in a hyper-growth setting
  • Experience with inventory control and warehouse management systems (WMS)
  • Advocate for Continuous Improvement/Lean Manufacturing with certifications (Six Sigma, APICS, Kaizen)
  • Strong skills in Microsoft Excel for managing complex spreadsheets
  • Bachelor's Degree or equivalent experience (high school diploma or GED)

Responsibilities

  • Provide hands-on leadership to improve productivity and inspire change
  • Lead a team of supervisors and workers to achieve operational goals
  • Map out and enhance daily operations for accurate order delivery
  • Ensure compliance with safety and facility regulations while meeting goals
  • Coordinate product flow for efficient receipt, storage, and distribution
  • Drive continuous improvement across safety, quality, cost, and delivery
  • Analyze performance metrics for operational improvement opportunities
  • Collaborate with Production Planning to adapt to business needs

Benefits

  • Competitive salary with immediate 401k match and equity plan
  • Generous PTO policy including sabbaticals and up to 16 weeks parental leave
  • Comprehensive health and wellness benefits starting first day
  • Tuition reimbursement after 2 years of service
  • Discounts up to 85% on HelloFresh meal subscriptions
  • Access to diverse Employee Resource Groups (ERGs)
  • Dynamic and inclusive work culture in a fast-paced, mission-driven company
Full Job Description
Operations Manager, Fulfillment

SHIFT: Sunday - Wednesday

Job Description:

We are seeking a Fulfillment Manager in Goodyear, AZ to support our growing fulfillment needs. The Fulfillment Manager will take a hands-on approach and provide strategic operational leadership throughout production and fulfillment. We're searching for someone who is excited to build something extraordinary and share it with the world!

You will...
  • Provide leadership from the front lines daily and immerse yourself to improve productivity, promote growth, encourage new ideas, and inspire change
  • Lead a team of fulfillment supervisors and fulfillment workers to meet operational goals
  • Map out, guide and improve daily operations through engaging and directing the team to ensure accurate delivery of customer orders
  • Ensure adherence to OSHA, GMP, SQF, food safety, and facility compliance while meeting operational goals and improving production
  • Coordinate product flow to guide the efficient process of receiving, storing, and distributing materials to departments
  • Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
  • Promote a customer-first environment focused on and committed to delivering the highest quality product to our customers
  • Analyze shift performance to identify operational opportunities, trends, and potential cost-saving improvements
  • Partner with Production Planning team to implement devised production plans and adjust sequencing based on business need

You are...
  • Successful leading teams and promoting partnerships at all levels and departments of an organization.
  • Someone that listens to your team and values their ideas
  • Recognize and resolve situations that are ambiguous or challenging, focus effort on meeting goals, and paving the way for efficiency
  • Take calculated risks to change the status quo
  • Strategic: you use logic identify alternatives, evaluate, and present approaches while thinking about contingency plans
  • Customer-focused: you understand the importance of customer experience and delivering the planned customer outcomes with customer care and customer satisfaction

At a minimum, you have...
  • 5+ years of operations management experience within manufacturing or production plant (food/beverage/perishables/CPG/eComm)
  • 3+ years of experience managing 150-200+ employees in a hyper-growth organization
  • Inventory control management with a background in building/improving warehouse management or inventory tracking systems (WMS implementation)
  • Continuous Improvement/Lean Manufacturing advocate (Six Sigma, APICS, Kaizen certification)
  • Microsoft Excel (can maintain complex spreadsheets)
  • Bachelor's Degree; High school diploma or GED


You'll get...
  • Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
  • Generous PTO, including sabbatical, and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education (upon 2 years of service)
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Arizona Pay Range

$77,000-$105,000 USD

About HelloFresh

HelloFresh SE is a German publicly traded meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States, and also has operations in Canada, Western Europe (including the United Kingdom, Germany, Belgium, Luxembourg, the Netherlands, and Switzerland), New Zealand and Australia. The company was founded in November 2011 in Berlin, Germany by Dominik Richter, Thomas Griesel, and Jessica Nilsson. HelloFresh delivers pre-measured ingredients and recipes to their customers, allowing them to cook meals at home. The company went public in November 2017 and is listed on the Frankfurt Stock Exchange.
Learn more about HelloFresh
Size
18,700 employees
Industry
Food & Beverages
Founded
2011
* Ladders Estimates

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