Operations Manager - Facilities

Highlands County Board of County Commissioners

$68K — $110K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in a supervisory or administrative role in facilities management.
  • Strong understanding of facility management practices and principles.
  • Proven ability to manage multiple complex projects effectively.
  • Valid Florida Driver License required.
  • Ability to develop and implement operational systems.

Responsibilities

  • Lead and supervise the Facilities Division team.
  • Develop best practices and training for staff.
  • Enhance operational systems and track efficiency.
  • Oversee workforce management and task allocation.
  • Create Standard Operating Procedures for emergency and routine operations.
  • Monitor budget and cost analysis with the Director.
  • Manage vendor relationships for facility services.

Benefits

  • Opportunities for professional development and training.
  • Collaborative work environment with other departments.
  • Access to a comprehensive health and wellness program.
  • Involvement in meaningful community projects.
  • Flexible working conditions based on operational needs.
Full Job Description
Department:

Parks & Facilities

Reports to:
Parks & Facilities Director (1101)
Pay Grade/Salary Range:

117 - $68,786.74 - $110,058.79GENERAL DESCRIPTION:

Provides the Facilities Division leadership, including supervision of employees and day-to-day activities to include Facilities maintenance, custodial services, and fiscal accountability and operational management over the Facilities Division. Develops and maintains building assessment list. Directly responsible for all operations and maintenance of Highlands County buildings and other assets.ESSENTIAL JOB FUNCTIONS:

The following statements describe the principle functions of the job and its scope of responsibility but should not be considered an all-inclusive lost of work requirements. Individuals may perform other duties as assigned.
• Responsible for the selection, supervision, training, and evaluation of Facilities staff
• Develops and implements best practice procedures for department staff.
• Improve operational management systems, processes, and tracking to enhance efficiency and effectiveness.
• Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.
• Assist in the creation and refinement of Standard Operating Procedures for storm events, critical component failures, emergency repairs, and daily operations.
• Works closely with the Parks & Facilities Director and Administrative staff in monitoring the department budget, CFS, and all associated cost analysis reports.
• Responsible for managing and maintaining vendor relationships related to facilities. This includes but is not limited to security systems, HVAC, cleaning services, electricians, and others as assigned.
• Analyze data to identify process improvement opportunities and cost savings.
• Coordinate operational efforts between County departments, constitutional offices, and local agencies.
• Obtains quotes for operational and improvement projects needed for budget preparation.
• Manages results-oriented contract services, including bids, renewals, payment, supervision, and termination.
• Identify areas of potential problems and points of friction to find solutions to maximize efficiency and reduce cost.
• Manages and oversees equipment and asset inventory.
• Directs the work of employees to ensure maximum use of time and resources.
• Performs other duties as required.

KNOWLEDGE, SKILLS AND ABILITIES:
• Ability to provide excellent team leadership and customer service to both internal and external customers.
• Demonstrated ability to organize and handle multiple complex projects simultaneously.
• Thorough knowledge of the principles and practices of facility management.
• Ability to make administrative/procedural decisions and judgments in the absence of the Parks and Facilities Director.
• Ability to delegate responsibility.
• Ability to maintain effective working relationships with contractors, suppliers, employees, and the public.
• Ability to prepare clear and concise reports and to maintain records.
• Ability to design and implement a system of research and analysis to support department operations.
• Ability to assess budgetary and capital outlay needs.
• Ability to understand and monitor the department's accounts within the County budgeting system to track funds, develop reports, and make recommendations.

PHYSICAL SKILLS:
• This job requires work that may involve walking on uneven ground, standing and/or sitting for long periods of time.
• Ability to climb stairs and ladders.
• Ability to lift a minimum of 50 pounds.
• Work often transfers from indoors to outdoors.
MINIMUM QUALIFICATIONS:EDUCATION AND EXPERIENCE:
• At least three years of experience in a responsible supervisory and/or administrative capacity.
• A comparable amount of directly related experience or training/certification may be substituted for the minimum educational requirements.
LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
Must possess and maintain a valid Florida Driver License.OTHER JOB-RELATED REQUIREMENTS:

Disaster Essential.

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