Essentia Health

Operations Manager

Essentia Health$84K — $126K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, healthcare leadership, or clinical healthcare field
  • Associate's degree in nursing with the ability to obtain a bachelor's degree within 3 years
  • 3 years of healthcare experience, preferably in a clinical setting or completion of an administrative fellowship through Essentia Health program

Responsibilities

  • Manage fill rates and physician schedules daily
  • Oversee in-reach or out-reach efforts relevant to assigned practices
  • Implement initiatives to improve employee engagement
  • Ensure quality metrics are achieved by standard work implementation
  • Provide coaching and development feedback to the team
  • Act as an escalation point for patient access to care
  • Participate in improvement activities like PDSAs
  • Contribute to long-range financial and capital planning processes

Benefits

  • Encourages professional growth through coaching and feedback
  • Potential remote/hybrid work options
  • No weekend or holiday shifts
  • Day shift responsibilities
  • Participates in strategic initiatives for program development
Full Job Description
Building Location:
Park Rapids Clinic

Department:


Job Description:
The Operations Manager leads assigned clinical areas to ensure optimal patient access, clinical quality and financial outcomes. Provides leadership to assigned colleagues, monitors engagement, recruitment and retention best practices, and initiatives. The Manager is responsible for achieving financial targets related to staff productivity, physician and advanced practice productivity, and ensures assigned areas are staffed according to volumes. Implements strategic priorities and executes assigned work with direction and guidance from leadership.

Education Qualifications:

Key Responsibilities:
  • Manages fill rates, physician and advanced practice provider schedules and templates daily
  • Manages in reach or out reach as relevant to assigned practices
  • Implements actions to improve employee engagement
  • Ensures standard work is implemented to achieve quality metrics
  • Provides coaching, feedback and ensures development conversations are completed for all members of the team
  • Serves as escalation point for patient access to care
  • Participates in PDSA's and other improvement activities
  • Provides input into long-range financial planning, program development and capital planning process
  • Delegates work to assigned supervisors if appropriate


Educational Requirements:
  • Bachelor's degree in business administration, healthcare leadership or clinical healthcare field

OR
  • Associate's degree in nursing and ability to obtain bachelor's degree within 3 years from date of hire


Required Qualifications:
  • 3 years of healthcare experience, preferably in a clinical setting or completion of administrative fellowship through Essentia Health fellowship program


Licensure/Certification Qualifications:

FTE:
1

Possible Remote/Hybrid Option:

Shift Rotation:
Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:
No

Call Obligation:
No

Union:

Union Posting Deadline:

Compensation Range:
$84,364.80 - $126,547.20

About Essentia Health

Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, North Dakota, and Idaho. It is guided by the values of quality, hospitality, respect, justice, stewardship, and teamwork. Essentia Health provides a wide range of medical services, including primary care, specialty care, hospital care, and long-term care. It also operates pharmacies, fitness centers, and other health-related businesses. Essentia Health has over 14,000 employees, including more than 1,800 physicians and advanced practitioners.
Learn more about Essentia Health
Size
14,000 employees
Industry
Net Income
$100 million
Founded
2004
5 Year Trend
+5%
Revenue
$5 billion

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