Position SummaryWe are seeking an experienced and data-driven
Operations Manager to lead operations. The ideal candidate will bridge strategic planning and day-to-day execution, ensuring our production runs safely, efficiently, and to the highest quality standards. The Operations Manager aligns back-end workflows with front-end user interactions. They orchestrate cross-departmental logistics, fulfillment, and service delivery to ensure contracts are consistently met, directly driving customer loyalty and retention.
Key Responsibilities1. Production Management & Scheduling- Develop and execute the master production schedule to ensure on-time delivery while balancing labor capacity, material availability, and equipment constraints, with input from key senior management.
- Oversee daily production activities to optimize efficiency and end-to-end customer satisfaction.
- Ensure smooth New Product Introduction (NPI) by collaborating with Senior Production Management and process engineering to transition prototypes into scalable production.
2. Quality & Compliance- Maintain rigorous adherence to industry standards including IPC-A-610 and J-STD soldering standards.
- Ensure strict compliance with ISO 9000/9001 quality management systems, ESD (Electrostatic Discharge) controls, and traceability requirements.
- Monitor and resolve assembly defects, driving root-cause analysis and implementing corrective actions.
3. Operational Efficiency & Continuous Improvement- Apply continuous improvement methodologies to eliminate waste, improve first-pass yield, and reduce cost-per-unit.
- Track and analyze operational Key Performance Indicators (KPIs) such as Overall Equipment Effectiveness (OEE), scrap rates, and cycle times, on-time delivery and quality.
4. Team Leadership & Resource Planning- Recruit, train, and mentor production supervisors, assemblers, and technicians.
- Foster a proactive, safety-first work environment, managing shift schedules, staffing certifications, and performance reviews.
- Assist with staffing as needed.
5. Materials & Supply Chain Oversight- Coordinate with procurement and planning to ensure kitting readiness and reduce material shortages.
- Oversee warehouse efficiency, inventory accuracy, and preventive maintenance.
Qualifications & Skills- Education: Bachelor's degree in Electrical/Electronic Engineering, Manufacturing Management, or a related technical field is preferred.
- Experience: 5+ years of senior operational or production management experience within the EMS or contract electronics manufacturing industry.
- Technical Acumen: Hands-on experience with SMT pick-and-place machines, reflow ovens, automated optical inspection (AOI), and electronic testing equipment.
- Standards Knowledge: In-depth familiarity with IPC workmanship standards, ESD protocols, and ISO 9001 certifications.
- Systems: Proficiency in ERP/MRP software and manufacturing execution systems.
- Leadership: Strong team-building skills, conflict resolution expertise, and a production-first mindset.
Physical Requirements- Ability to work in a dynamic manufacturing environment and stand/walk for extended periods.
- Manual dexterity for handling small electronic components and parts.
- Ability to occasionally lift/move up to 35 lbs.
