Job Duties and ResponsibilitiesThe Operations Manager resolves complex operational inefficiencies, aligns facility performance with key business targets, and drives overall site success. This role addresses team performance gaps through active coaching, mentorship, and workforce development to build a high-performing site culture. Additionally, this position mitigates customer service and delivery risks in a fast-paced environment while optimizing resources to support multi-site business expansion.
What Success Looks Like (Objectives):- Oversee site operations and direct daily employee activity to achieve core operational goals
- Coach, train, and develop managers and service technicians to optimize team performance and drive departmental OKRs
- Leverage AI productivity tools to analyze site performance data, streamline scheduling, and optimize daily operational workflows
- Maintain high standards of customer service and operational execution across all facility functions
- Establish clear accountability structures to support career pathing toward multi-site leadership
Skills, Experience and RequirementsCore Skills and Competencies (What you'll bring):- Strategic leadership capabilities to manage staff, responsibilities, and priorities in a growth-oriented, fast-paced environment
- AI Literacy to evaluate performance metrics and modernize site management processes
- Strong interpersonal and communication skills to engage effectively with staff across all organizational levels
- Advanced problem-solving, organizational, and analytical skills to address complex operational challenges
- Critical experience leading, coaching, and developing multidisciplinary operational teams
Minimum Requirements:- Minimum Education: Bachelor's degree from an accredited four-year college or university, or equivalent combination of education and experience
- Minimum Experience: 2 years of experience in site management or operational leadership
- Required Skills: Must have at least 2 years of experience with:
- Directing facility operations and staff management
- Performance coaching and team development
- Operational planning and resource scheduling in time-critical environments
Visa sponsorship not available for this role
Salary RangesCompensation: $85,000.00/Year - $105,000.00/Year
BenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
