Operations Manager, Door Shops, Newington, CT

Posting Start Date: 9/9/26

Division: Distribution

Posting Area: Operations + Manufacturing

Job Location: Newington, CT

About the Role
The Operations Manager, Door Shops provides strategic and operational leadership for multiple door shop operations at the Newington, CT, location. This position is responsible for driving operational excellence, developing high-performing teams, achieving financial and service objectives, and ensuring the effective execution of safety, quality, productivity, and customer service initiatives. The role partners closely with leadership teams across operations, sales, and supply chain functions to support sustainable business growth and continuous improvement. The primary focus is standing up a new high-speed door shop operation adjacent to an existing site, including a ~200,000 sq ft facility build-out, equipment installation, hiring ~100 employees, and launching full-scale production operations.

Role Type
Primary: Greenfield Build
Secondary: Launch and Stabilization
This is not a maintenance or turnaround role. It is a build 12 launch 12 stabilize leadership role.

What You19ll Do

Leadership & Team Development
0202 Lead, coach, and develop door shop leadership teams and operational staff.
0202 Recruit, develop, and retain high-performing talent across multiple locations.
0202 Build a culture centered on integrity, safety, servant leadership, respect for people, and customer focus.
0202 Foster an inclusive and engaging work environment that promotes accountability and performance.
0202 Ensure succession planning and workforce readiness to support current and future business needs.

Operational Excellence
0202 Direct daily operations to ensure safety, quality, productivity, and service objectives are achieved.
0202 Optimize people, equipment, processes, and resources to improve operational efficiency.
0202 Lead continuous improvement initiatives that drive performance and cost effectiveness.
0202 Ensure compliance with company policies, procedures, and operational standards.
0202 Manage special-order exterior and interior door programs while maintaining service excellence.
0202 Collaborate with business partners to identify and develop new growth opportunities within door shop operations.

Business & Financial Performance
0202 Support sales and margin objectives through effective operational execution.
0202 Utilize financial planning, forecasting, and budgeting practices to support business performance.
0202 Monitor key performance indicators including inventory levels, fill rates, quality, and productivity.
0202 Collaborate with operations leadership to develop annual, monthly, and ad hoc forecasts.
0202 Drive initiatives that improve operational results while balancing customer and business requirements.

Customer & Stakeholder Partnership
0202 Partner with internal and external customers to understand business needs and improve performance.
0202 Ensure service level expectations are consistently achieved, including quality and on-time delivery.
0202 Collaborate effectively with cross-functional teams to align priorities and drive business results.
0202 Communicate operational goals, performance expectations, and results across all levels of the organization.

What You Bring
0202 Preferred 5 years of leadership experience in manufacturing, warehouse, production, or distribution operations.
0202 Preferred 3 years of door shop or pre-hung door manufacturing experience.
0202 Experience leading high-volume, multi-shift operations.
0202 Experience managing assembly-based production environments.
0202 Proven ability to hold teams accountable and deliver results within established timelines.
0202 Knowledge of the millwork industry preferred.
0202 Strong financial, analytical, and problem-solving capabilities.
0202 Excellent communication, presentation, and leadership skills.
0202 Ability to make informed decisions in a fast-paced, dynamic environment.
0202 Advanced computer and business systems proficiency.

Education & Experience
0202 Bachelor19s degree in Business, Operations, Supply Chain, Engineering, or related field preferred.
0202 Equivalent combination of education and relevant leadership experience will be considered.
0202 Demonstrated success leading large operational teams in a manufacturing or distribution environment.

Work Environment
0202 Fast-paced manufacturing and distribution environment.
0202 Regular interaction between office and production floor settings.
0202 Ability to operate effectively under deadlines and changing priorities.
0202 Frequent travel between door shop locations via air and automobile as business needs require.

Why Woodgrain?
We invest in our people and provide a strong, supportive workplace:
0202 Medical, Dental & Vision Insurance
0202 HSA and FSA Options
0202 401(k) with Company Match
0202 Paid Time Off and Company Holidays
0202 Life Insurance and Disability Coverage
0202 Employee Assistance Program
0202 Career Growth and Development Opportunities

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)