Operations Manager

Discovery Behavioral Health • $75K — $95K *

Granite Bay, CA 95746In-Person

Healthcare

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

Bachelor's degree or 3 years in mental health.
Preferred 1 year of management experience.
Strong understanding of compliance with quality care standards.
Experience in staff training and development.
Ability to manage multiple tasks in a healthcare environment.

Responsibilities

Assign tasks to milieu staff related to admissions and discharges.
Facilitate weekly community meetings and psychoeducational groups.
Oversee adherence to program schedules by all staff.
Manage patient charts and conduct regular audits.
Coordinate the hiring and training of milieu staff.
Maintain facility inventory and ensure appropriate stocking levels.
Participate in emergency drills and document accordingly.

Benefits

Promotes a positive work culture among employees.
Opportunities for collaboration with executive leadership.
Full-time Monday to Friday schedule for work-life balance.
Focus on continued training and staff development.
Environment focused on inclusive, diverse staffing.

Full Job Description

Position Summary:

The Operations Manager works collaboratively with their direct supervisor to manage the program and facility. The Facility Manager is responsible for managing the milieu staff and promoting a positive work culture withing the program. The Operations Manager also takes responsibility for the physical facility and condition of the milieu to ensure the treatment spaces are safe, secure, and therapeutic. The Operations Manager collaborates with their direct supervisor and Operations to assure internal quality care, state licensing, and Joint Commission accreditation standards are met.

Essential Job Functions:

Assigns tasks related to the admission and intake process to the milieu staff, as appropriate.
Supports the patient discharge process and assigns duties to milieu staff, as necessary.
Takes notes during the treatment team meetings regarding patient care and facility needs, and publishes these for staff to review.
Facilitates Community Meeting, weekly, and any other psychoeducational groups, as needed.
Provides oversight of groups being led by milieu staff and assists as needed.
Ensures adherence by the entire staff to the program schedule.
Manages patient charts and completes audits in a timely manner.
Responsible for the entire hiring process of milieu staff. Works collaboratively with the Executive Director and Human Resources to ensure the program is staffed efficiently and adequately.
Trains all new milieu staff within their scope and coordinates training with clinical team members, as appropriate.
Manages milieu employees' schedules to ensure that all shifts are covered, and staff are not incurring overtime hours.
Oversees timekeeping system to ensure that all timecards are submitted to payroll in a timely manner and reports any error or corrections to payroll as soon as possible.
Responsible for covering milieu shifts, when needed.
Functions as the Infection Control Officer and ensure staff adherence to Infection Control Protocols.
Required to sit at a meal and/or snack a minimum of once per week.
Maintains inventory of household and office supplies and assures the facility is appropriately stocked.
Maintains awareness of the budget and ensures program is staying within the OpEx budgets.
Responsible for the maintenance of the facility and provides weekly feedback to the home office regarding any environment of care issues.
Responsible for the maintenance of the facility vehicle.
Performs/assigns emergency drills and assures the appropriate documentation is completed and submitted.
Coordinates and communicates weekly community outing for approved patients.
Participates in a weekly on call rotation alternating with team members.

Knowledge, Education, & Experience:

Bachelor's degree or three years of experience working within the mental health field, required
One year of management experience, preferred

Employment Status: Full Time

Schedule: Monday-Friday 9am-5pm

Work Location: Onsite- Granite Bay, CA

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

About Discovery Behavioral Health

Discovery Behavioral Health is a health care treatment center that specializes in mental health and addiction services.

Discovery Behavioral Health Careers

There has never been a more opportune time to join the dedicated team at Discovery Behavioral Health—the leader in behavioral health services.

Work You’ll Do

Join Discovery Behavioral Health’s top-tier team to assist individuals in their journey to recovery and mental wellness. This is a chance to transform lives with a company at the forefront of behavioral health services, combining clinical expertise with compassionate care. Lead in a unique role in the healthcare sector, at the nexus of innovation, leadership, and professional growth. Engage with a nationwide team of healthcare professionals to help clients navigate their path to mental wellness. Collaborate with the most skilled group in the health services field, dedicated to advancing treatment and care.

Introducing the Discovery Behavioral Health Career Opportunities

The team is actively building a leading career development path to help professionals master their skills in behavioral health services with Discovery Behavioral Health.

Do Innovative Work

Be part of the largest network of behavioral health experts—engaged in pioneering work at the intersection of healthcare, professional development, and patient care.

Drive Innovation in Healthcare

Deliver targeted solutions and exceptional care through a depth and breadth of experience and innovation that’s unparalleled in the healthcare industry.

Be Part of a Great Team

Work with a diverse team leveraging Discovery Behavioral Health’s robust capabilities, national scale, and comprehensive training programs.

Future-proof Your Career

Advance your career with boundless opportunities supported by unmatched training, development programs, and certification support.

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The Discovery Behavioral Health Difference

The combined service capabilities, national reach, and dedicated solution development help clients overcome challenges and lead healthier lives. Clients across the nation turn to Discovery Behavioral Health for new strategies and solutions to drive significant improvements in healthcare outcomes.

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Size

10,001 employees

Industry