Essential Functions:
• Ensures all Associates understand and use safe work practices
• Completes safety observations of facility
• Determines the workload (production volume) for the day sent by corporate; monitors inventory movements in the facility frequently throughout the day
• Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times
• Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance and budget targets
• Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules day accordingly and alerts Operations Coach
• Expedites receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.)))
• Resolves simple and complex warehouse management system issues as they occur
• Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.)
• Communicates effectively with associates and Performance Instructors regarding business objectives or current issues
• Works through the Operations Supervisors to build a work environment of engagement and inclusion
• Identifies and assists in implementing process improvements or new processes launched from corporate
• Travels to other facilities to assist when needed
• Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
• Participates in the process of hiring talented individuals for the team
• Sets goals and communicates clear expectations for associates and provides timely and constructive feedback
• Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels
• Provides resources and support to associates as needed
• Assists Supervisors with any issues that may arise that need the resolution of management
• Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested
• Helps associates on the team transition through change
Minimum Requirements:
• High school diploma or equivalent
• 2 to 5 years of experience in distribution center/warehouse operations or related area with increasing responsibilities
• Leadership experience with direct report responsibility, including experience in mentoring and coaching others
• Proven record of complying with safety requirements
Preferences:
• Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field.
• Experience leading others through change
• Experience managing resources, time, and budgets
• Experience using troubleshooting processes to resolve problems
• Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility
• Experience building a culture of safety among subordinates and peers
Pay Range: $85,800.00 - $143,200.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards