OverviewWe are seeking a highly motivated and experienced
Manager, Distribution Center Operations to lead a high-volume, highly automated omnichannel distribution operation. This role is responsible for driving operational excellence across safety, quality, service, productivity, inventory accuracy, and employee engagement while developing a high-performing team of leaders and associates.
The ideal candidate is a hands-on leader with a passion for developing talent, leveraging technology, and continuously improving processes in a fast-paced distribution environment. This individual will partner closely with Operations, Inventory Control, Transportation, Human Resources, Safety, and Maintenance teams to ensure the facility consistently achieves business objectives while fostering a culture of accountability, collaboration, and continuous improvement.
What You'll DoOperational Leadership- Lead end-to-end distribution center operations to ensure achievement of safety, service, quality, productivity, and cost objectives.
- Drive operational execution through effective labor planning, resource allocation, and performance management.
- Monitor and analyze key performance indicators (KPIs), identify trends and root causes, and implement corrective actions to improve performance.
- Ensure compliance with all company policies, safety standards, and regulatory requirements.
- Manage operations within a union-free environment while maintaining positive associate and leadership relationships.
- Support inventory accuracy initiatives and partner with cross-functional teams to resolve operational challenges.
Automation & Continuous Improvement- Partner closely with Automation, Engineering, Maintenance, and IT teams to maximize automated system performance and facility throughput.
- Leverage WMS and operational reporting tools to identify process improvement opportunities and support data-driven decision making.
- Champion Lean, Six Sigma, and continuous improvement initiatives that improve productivity, quality, and associate experience.
- Lead change management efforts associated with process, technology, and operational enhancements.
Leadership & Talent Development- Lead, coach, and develop supervisors and front-line leaders to build a strong leadership pipeline.
- Establish clear performance expectations and provide regular coaching, feedback, and development opportunities.
- Foster an inclusive culture that values collaboration, accountability, employee engagement, and continuous learning.
- Conduct performance reviews, succession planning, and talent development activities to support business growth.
- Promote open communication and empower team members to identify opportunities and solve problems.
Financial & Business Performance- Manage labor expenses and operational costs while maintaining service and productivity targets.
- Support annual operating plans and departmental budgets.
- Identify opportunities to improve efficiency, reduce waste, and optimize operational performance.
- Collaborate with Supply Chain, Transportation, Planning, and Finance partners to ensure execution of business priorities.
What You'll Bring to the Table- Bachelor's degree in Supply Chain, Logistics, Business, Industrial Engineering, or a related field, or equivalent combination of education and experience.
- 5+ years of progressive leadership experience within high-volume distribution, fulfillment, manufacturing, or logistics environments.
- Experience leading large teams through multiple levels of leadership.
- Experience operating within highly automated or mechanized distribution environments preferred.
- Omnichannel distribution experience supporting Retail, Wholesale, and E-Commerce fulfillment preferred.
- Strong understanding of warehouse operations, labor management, inventory control, and performance metrics.
- Experience with Warehouse Management Systems (WMS); Manhattan Associates experience preferred.
- Proven track record of driving operational excellence, continuous improvement, and employee engagement.
- Strong analytical and problem-solving skills with the ability to make data-driven decisions.
- Experience managing multiple priorities in a fast-paced environment.
- Excellent communication, relationship-building, and leadership skills.
- Advanced proficiency with Microsoft Excel, PowerPoint, Outlook, and other business applications.
Preferred Candidate Profile- Experience leading operations in facilities utilizing automation technologies such as AutoStore, AS/RS, goods-to-person systems, conveyor sortation, or robotic fulfillment solutions.
- Lean, Six Sigma, or continuous improvement certification is a plus.
- Demonstrated success improving safety, productivity, quality, and service metrics within a large-scale distribution operation.
Job Category: Corporate
