Mass General Brigham

Operations Manager, CPD

Mass General Brigham$86K — $126K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or Equivalent required; Bachelor's Degree in a related field preferred.
  • Certified Registered Central Service Technician (CRCST) required; additional certifications preferred.
  • 3-5 years of experience in central processing sterilization required; supervisory experience preferred.
  • Comprehensive knowledge of clinical operations and human resources policies.
  • Advanced communication and organizational skills.

Responsibilities

  • Oversee daily operations of the department and staff supervision.
  • Coordinate and supervise technical tasks for reprocessing medical equipment.
  • Identify and resolve conflicts proactively and effectively.
  • Evaluate decision-making impacts and take accountability for outcomes.
  • Adapt to and manage change in operational routines.

Benefits

  • Comprehensive benefits package.
  • Career advancement opportunities.
  • Employee recognition programs.
  • Support for professional growth.
Full Job Description
Site: Massachusetts Eye and Ear Infirmary

Job Summary
Summary: Responsible for the daily operations of the department and the supervision of staff. Supervises and coordinates daily technical tasks for reprocessing medical and surgical equipment, ensuring items are assembled in accordance with established policies and procedures.
Does this position require Patient Care? No
Essential Functions:
-Identifies conflict and initiates a plan for resolution.
-Identifies and utilizes appropriate channels for problem-solving.
-Evaluates the effectiveness and implications of one's own decisions and takes responsibility and ownership for any problems.
-Demonstrate flexibility in response to change.
-Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes.

Qualifications

Schedule is 7:00am to 3:30pm

Education: High School Diploma or Equivalent required; Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials: Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc. required ; Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred; Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred

Experience: Central Processing Sterilization Experience 3-5 years required and Supervisory Experience 3-5 years preferred

Knowledge, Skills and Abilities:
- Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures.
- Advanced oral and written communication skills.
- Excellent organizational skills, including the ability to multitask, delegate appropriately, and meet deadlines.
- Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
- Ability to analyze and solve problems in a systematic, logical, and timely manner.
- Ability to adapt to changes in daily routine.
- Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required.
- Works within legal, regulatory, accreditation, and ethical practice standards relevant to the position: follows safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

Additional Job Details (if applicable)

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


Remote Type

Onsite

Work Location

243-245 Charles Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$86,611.20 - $126,027.20/Annual

Grade
8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

About Mass General Brigham

Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Mass General Brigham Careers

There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

Explore Job Opportunities

Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

Engage in Professional Growth

Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

Experience the Culture of Innovation

At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

Internship and Employment Opportunities

For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

Benefits and Work-Life Balance

Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

Join a Team Committed to Excellence

Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

Networking and Career Advancement

Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

Prepare for Your Interview

When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

Stay Connected with Mass General Brigham Careers

Keep up to date with the latest from Mass General Brigham by following their career blog. Discover insider perspectives and industry-leading insights that can be applied immediately, all from the professionals who are part of the team.

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Industry

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