The Operations Manager provides operational oversight for four departments: Cardiovascular Surgery, the Ernst Cardiovascular Center, Troy Heart & Vascular Clinic, and the Pulmonary Hypertension Clinic. Leading a dedicated team of 25 staff members, this role supports 15 providers and 5 Advanced Practice Providers (APPs) across the service line, ensuring efficient operations, exceptional patient care, and seamless coordination across all departments.
The ideal candidate brings significant healthcare operations experience, strong business acumen, and proven leadership within a complex clinical environment.
This on-site, Monday–Friday position is ideal for a proactive, independent leader who is eager to contribute to continued operational excellence and organizational growth.
Scope of work
Responsible for the activities of team members within practices and oversees the delivery of optimal patient flow and patient satisfaction in collaboration with dyad partners. Trains team members and serves as a liaison between providers, team members and director in daily operations. Responsible for charge capture processing, standard work, process improvement and practice staffing. Manages team member performance and development and ensures policy adherence. Manages multiple sites and specialty programs.
Qualifications
- Bachelor’s degree or equivalent in business, management, healthcare administration, or a related field Required.
- Master’s degree or equivalent in business, management, healthcare administration, or related field Preferred.
- Five (5) years of relevant healthcare or medical practice experience Required.
- Three (3) years of recent supervisory or management experience Required.
- Experience with electronic health record (EHR) systems Required.
How Corewell Health cares for you- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more .
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak
Department Name
Cardiology Ernst HOPD - Royal Oak Prof Svcs
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. - 5:00 p.m.
Days Worked
Monday - Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
